NOVATIVE Privacy Policy

This privacy policy applies between you, the user of the website and NOVATIVE, the owner and provider of the website. NOVATIVE takes the privacy of your information very seriously. This privacy policy applies to our use of all data collected by us or provided by you in relation to your use of this website.

Please read this privacy policy carefully.

Definitions and interpretation

 

  1. In this privacy policy, the following definitions are used:

Data Collectively all the information that you submit to NOVATIVE via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws
Cookies A Small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies)
Data Protection Laws Any applicable law relating to the processing of personal Data, including but not limited to Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK
NOVATIVE, we or us NOVATIVE, A Company incorporated in England and Wales with registered  number FC035620 whose registered office is One Temple Quay, Bristol, BS1 6EA
UK and EU Cookies Law The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
User or you Any third party accesses the Website and is not either (1) employed by NOVATIVE and acting during their employment or (2) engaged as a consultant or otherwise providing services to NOVATIVE and accessing the Website in connection with the provision of such services
Website The website that you are currently using; www.novative.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

  1. Scope of this privacy policy

This privacy policy applies only to the actions of NOVATIVE, and the User with respect to this Website. It does not extend to any website that can be accessed from this Website including, but not limited to, any linked we may provide to social media websites.

For purposes of the applicable Data Protection Laws, NOVATIVE is the `data controller`. This means that NOVATIVE determines the purposes for which, and the way, your Data is processed.

 

  1. Data collected

We may collect the following Data, which includes personal Data, from you:

  1. name;
  2. gender;
  3. job title;
  4. profession;
  5. contact information such as email addresses and telephone numbers;
  6. IP addresses (automatically collected);
  7. web browser type and version (automatically collected);
  8. operating system (automatically collected);

In each case, in accordance with this privacy policy.

 

  1. How we collect data

We collect Data in the following ways:

  1. provide your contact details to us when registering to use or accessing any websites;
  2. applications or services we make available or when you update those details;
  3. interact with us using social media;
  4. place an order using our websites, applications or services;
  5. register to use our websites, applications or services (including free trials);
  6. contact us offline, for example by telephone, fax, SMS, email or post;
  7. Data is collected automatically;
  8. complete online forms (including call back requests), take part in surveys, post on our message boards, post any blogs, enter any competitions or prize draws, download information such as white papers or other publications or participate in any other interactive areas that appear on our website or within our application or service;
  9. When you elect to receive marketing communication from NOVATIVE

In each case, in accordance with this privacy policy.

 

  1. Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  1. We automatically collect some information about your visit to the website. This information helps us to make improvements to the Website content and navigations, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  2. We will collect your Data automatically via cookies, in line with the cookies setting on your browser. For more information about cookies, and how we use them on the website, see the section below headed `Cookies`

 

  1. Our use of data

Any or all the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons:

  1. Internal record keeping;
  2. Improvement of our product/services;
  3. Transmission by email of marketing materials that may be of interest to you;

In each case, in accordance with this privacy policy.

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstance (see the section headed `your rights` below)

For the delivery of direct marketing to you via email, we’ll need your consent that is you need to take positive and affirmative action when consenting by, for example, checking a tix box that we’ll provide.

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed `your rights` below)

 

  1. Providing us with information about others

If you provide us with personal information about someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable data protection laws in relation to such disclosure. In so far as required by applicable data protection laws, you must ensure that you have provided the required notices and have obtained the individual’s explicit consent to provide us with the information and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read our Privacy Notice.

 

  1. Who we share data with

We may share your Data with the following groups of people for the following reasons:

  1. Our employees, agents and/or professional advisors – it will be shared to gain insights into any questions asked by the user or enable to give the user the best service possible;
  2. credit reference and fraud prevention agencies;
  3. regulators to meet Sage Group’s legal and regulatory obligations;
  4. law enforcement agencies so that they may detect or prevent crime or prosecute offenders;
  5. Government departments where reporting is mandatory under applicable law;

In any case, in accordance with this privacy policy.

 

  1. Keeping data secure

We will use technical and organisational measures to safeguard your data, for example:

  1. We store your data on secure servers

We are certified to ISO 20022 . This family of standards helps us to manager your data and keep it secure.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this email address info@novative.com

 

  1. Your rights

If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:

  • the right to be told how we use your information and obtain access to your information;
  • the right to have your information rectified or erased or place restrictions on processing your information;
  • the right to object to the processing of your information e.g. for direct marketing purposes or where the processing is based on our legitimate interests;
  • the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible (“data portability”);
  • where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions;
  • the right to object to any decisions based on the automated processing of your personal data, including profiling; and
  • the right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioner’s Office).

If you request a copy of your information you may be required to pay a statutory fee.

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.

If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or parts of our website, applications, and services.

We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with the Sage Group Data Retention, Marking and Destruction Policy or as otherwise permitted by applicable laws and regulations. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).

 

  1. Links to other websites

This website may, from time to time, provide linked to other websites. We have no control over such websites and are not responsible for the content on these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

  1. Changes to this privacy notice

We may change this Privacy Notice from time to time. However, we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website (the ‘last updated’ reference tells you when we last updated this Privacy Notice).

  • Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the “About Cookies” website which offers guidance for all modern browsers

 

  1. Contact

If you have any questions concerning our Privacy Policy, please contact us at info@novative.com or call + 44 22 365 65 45 (Switzerland Head Office).