In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process.
The first impression is the secret to mastering your hospitality onboarding process. First impressions have a long-term impact on how a person thinks about something, whether it’s a person, activity, or organisation.
Your new hires accepted the offer and will come to you because they have positive impressions of your company, but keeping these positive impressions is not an easy task, and signing the contract doesn’t mean setting impressions in stone. There are still a lot of questions and situations that will shape the expectations of your new hires: how their workday looks, how flexible the management is, etc.
Impressions do not change, and they are completed over time as people gain experience. Hence, to master the hospitality onboarding process, you have to start with continued and appropriate communication from the moment the new hire accepts the position, continue with it from the moment he takes his first step in the company, and then improve a great work experience. See, it is an ongoing process.
In fact, a well-done onboarding process boosts the employee experience and can increase retention by 50%.
Interested in knowing the steps to mastering the hospitality onboarding process? Check out our article.
#1 The "Preboarding" Step.
During step one, known as preboarding, the new hires go through a checklist of things to meet legal compliance and ensure they feel welcome. This will include things like an offer letter, an employee agreement, a summary of benefits, an employee handbook, a welcome email from direct managers, etc.
The preboarding step is mandatory because it allows the employee to have a clear picture before they begin their journey; it lets you ensure that you create a great first impression.
Digitalising your preboarding process will help to improve your vision control, ease collaboration, and save both the HR team and new hires a significant amount of time and paper.
Planning the preboarding step with the Novative Onboarding Solution will help you
- centralise onboarding paperwork, allowing new hires to check and verify forms without the hassle of manually handling them.
- sign digital documents through the NG Smart Novative e-documents
- secure your digital data with Novative Services, which is compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.
#2 The “Welcome on Board” Step.
Step two of mastering the hospitality onboarding process is the orientation. It’s the phase when your employees take their first steps at your company where you have to invest time and effort in perfecting your company’s welcoming process to ensure your new hires have a positive first impression that is indelible.
In this step, you will help your employees transition into their new roles. Hospitality industry employee orientation usually includes learning the menu, how each position relates to others, a quick tour of the facilities such as where employees can store their clothes, highlighting security and safety issues, or learning how to ask for help. This step is the most important for retaining talent, as it is responsible for the first impression and sets the general tone of employment.
Creating the orientation step with the Novative Onboarding Solution will help you:
- save time by completing the paperwork quickly.
- set new hires up in advance with a customised welcome email and IT checklists.
- create the first day and week tasks checklist to have a clearer picture of the next step.
#3 The “Training” Step
Once you have finished up with the first two steps and have a well-nailed orientation process, you can go with the third and most important step to continue mastering your hospitality onboarding process, which is the “training” step.
In step three, employees communicate with the new employers to outline what they can expect from their joining.
Managers should provide a communication channel where new hires can ask questions. A well-done training step can be a combination of workshops, shadowing, on-the-job training and seminars. Creating a channel for new hires to ask questions, regardless of how simple the question appears, is important too and can forecast a culture of employee engagement.
Line managers can also better track individuals’ progress through course modules and milestones by digitising the onboarding process.
Administrating and digitalising the training step with the Novative Onboarding Solution will help you:
- create the FAQs company; it is preferable to have it written down so that new hires and everyone else can refer to them, both onsite and remotely.
- track the individuals’ progress through course modules and milestones. Share the training documents through the Novative E-document solution so you can track what they’ve read.
#4 The “Transition to Be a Part of The Team” Step.
In the fourth step, the new hires will transition from the “sideline” stage to the “field”, where they will engage in the game with the rest of the team. The transition period is crucial for a new hire. We know that it takes time to adapt to new responsibilities, environments, and even cultures.
That’s why managers should advise and encourage their subordinates to help the new hires, so they feel welcome. The manager can also try assigning a fellow employee as a mentor to help them engage and integrate quickly.
During the first few months of your new hire’s tenure, the manager should communicate, set goals, and provide them with easy-to-understand success metrics so you can evaluate them later. While giving them the time to get accustomed to the work environment and familiarise themselves with peers.
With Novative’s industry leading employment HR solutions, you can:
- create clear success metrics to easily track and evaluate the new hires through our performance appraisal tracking system.
- streamline your onboarding process by creating an onboarding checklist so you can track the whole process from A to Z.
Conclusion - Payroll Trends 2023
Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry.
Are you ready to save time and the environment by digitalising the onboarding process and make your new employee onboarding experience as enjoyable as possible? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality onboarding needs. Learn More.
Introduction - Payroll Trends 2023
In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process.
The first impression is the secret to mastering your hospitality onboarding process. First impressions have a long-term impact on how a person thinks about something, whether it’s a person, activity, or organisation.
Your new hires accepted the offer and will come to you because they have positive impressions of your company, but keeping these positive impressions is not an easy task, and signing the contract doesn’t mean setting impressions in stone. There are still a lot of questions and situations that will shape the expectations of your new hires: how their workday looks, how flexible the management is, etc.
Impressions do not change, and they are completed over time as people gain experience. Hence, to master the hospitality onboarding process, you have to start with continued and appropriate communication from the moment the new hire accepts the position, continue with it from the moment he takes his first step in the company, and then improve a great work experience. See, it is an ongoing process.
In fact, a well-done onboarding process boosts the employee experience and can increase retention by 50%.
Interested in knowing the steps to mastering the hospitality onboarding process? Check out our article.
#1 The "Preboarding" Step.
During step one, known as preboarding, the new hires go through a checklist of things to meet legal compliance and ensure they feel welcome. This will include things like an offer letter, an employee agreement, a summary of benefits, an employee handbook, a welcome email from direct managers, etc.
The preboarding step is mandatory because it allows the employee to have a clear picture before they begin their journey; it lets you ensure that you create a great first impression.
Digitalizing your preboarding process will help to improve your vision control, ease collaboration, and save both the HR team and new hires a significant amount of time and paper.
Planning the preboarding step with the Novative Onboarding Solution will help you
- centralise onboarding paperwork, allowing new hires to check and verify forms without the hassle of manually handling them.
- sign digital documents through the NG Smart Novative e-documents
- secure your digital data with Novative Services, which is compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.
#2 The “Welcome on Board” Step.
Step two of mastering the hospitality onboarding process is the orientation. It’s the phase when your employees take their first steps at your company where you have to invest time and effort in perfecting your company’s welcoming process to ensure your new hires have a positive first impression that is indelible.
In this step, you will help your employees transition into their new roles. Hospitality industry employee orientation usually includes learning the menu, how each position relates to others, a quick tour of the facilities such as where employees can store their clothes, highlighting security and safety issues, or learning how to ask for help. This step is the most important for retaining talent, as it is responsible for the first impression and sets the general tone of employment.
Creating the orientation step with the Novative Onboarding Solution will help you:
- save time by completing the paperwork quickly.
- set new hires up in advance with a customised welcome email and IT checklists.
- create the first day and week tasks checklist to have a clearer picture of the next step.
#3 The “Training” Step
Once you have finished up with the first two steps and have a well-nailed orientation process, you can go with the third and most important step to continue mastering your hospitality onboarding process, which is the “training” step.
In step three, employees communicate with the new employers to outline what they can expect from their joining. Managers should provide a communication channel where new hires can ask questions. A well-done training step can be a combination of workshops, shadowing, on-the-job training and seminars. Creating a channel for new hires to ask questions, regardless of how simple the question appears, is important too and can forecast a culture of employee engagement.
Line managers can also better track individuals’ progress through course modules and milestones by digitising the onboarding process.
Administrating and digitalising the training step with the Novative Onboarding Solution will help you:
- create the FAQs company; it is preferable to have it written down so that new hires and everyone else can refer to them, both onsite and remotely.
- track the individuals’ progress through course modules and milestones. Share the training documents through the Novative E-document solution so you can track what they’ve read.
#4 The “Transition to Be a Part of The Team” Step.
In the fourth step, the new hires will transition from the “sideline” stage to the “field”, where they will engage in the game with the rest of the team. The transition period is crucial for a new hire. We know that it takes time to adapt to new responsibilities, environments, and even cultures.
That’s why managers should advise and encourage their subordinates to help the new hires, so they feel welcome. The manager can also try assigning a fellow employee as a mentor to help them engage and integrate quickly.
During the first few months of your new hire’s tenure, the manager should communicate, set goals, and provide them with easy-to-understand success metrics so you can evaluate them later. While giving them the time to get accustomed to the work environment and familiarise themselves with peers.
With Novative’s industry leading employment screening solutions, you can:
- create clear success metrics to easily track and evaluate the new hires through our performance appraisal tracking system.
- streamline your onboarding process by creating an onboarding checklist so you can track the whole process from A to Z.
Conclusion - Payroll Trends 2023
Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry.
Are you ready to save time and the environment by digitalizing the onboarding process and make your new employee onboarding experience as enjoyable as possible? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality onboarding needs. Learn More.
Introduction - Payroll Trends 2023
In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process.
The first impression is the secret to mastering your hospitality onboarding process. First impressions have a long-term impact on how a person thinks about something, whether it’s a person, activity, or organization.
Your new hires accepted the offer and will come to you because they have positive impressions of your company, but keeping these positive impressions is not an easy task, and signing the contract doesn’t mean setting impressions in stone. There are still a lot of questions and situations that will shape the expectations of your new hires: how their workday looks, how flexible the management is, etc.
Impressions do not change, and they are completed over time as people gain experience. Hence, to master the hospitality onboarding process, you have to start with continued and appropriate communication from the moment the new hire accepts the position, continue with it from the moment he takes his first step in the company, and then improve a great work experience. See, it is an ongoing process.
In fact, a well-done onboarding process boosts the employee experience and can increase retention by 50%.
Interested in knowing the steps to mastering the hospitality onboarding process? Check out our article.
#1 The "Preboarding" Step.
During step one, known as preboarding, the new hires go through a checklist of things to meet legal compliance and ensure they feel welcome. This will include things like an offer letter, an employee agreement, a summary of benefits, an employee handbook, a welcome email from direct managers, etc.
The preboarding step is mandatory because it allows the employee to have a clear picture before they begin their journey; it lets you ensure that you create a great first impression.
Digitalizing your preboarding process will help to improve your vision control, ease collaboration, and save both the HR team and new hires a significant amount of time and paper.
Planning the preboarding step with the Novative Onboarding Solution will help you
- centralize onboarding paperwork, allowing new hires to check and verify forms without the hassle of manually handling them.
- sign digital documents through the NG Smart Novative e-documents
- secure your digital data with Novative Services, which is compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.
#2 The “Welcome on Board” Step.
Step two of mastering the hospitality onboarding process is the orientation. It’s the phase when your employees take their first steps at your company where you have to invest time and effort in perfecting your company’s welcoming process to ensure your new hires have a positive first impression that is indelible.
In this step, you will help your employees transition into their new roles. Hospitality industry employee orientation usually includes learning the menu, how each position relates to others, a quick tour of the facilities such as where employees can store their clothes, highlighting security and safety issues, or learning how to ask for help. This step is the most important for retaining talent, as it is responsible for the first impression and sets the general tone of employment.
Creating the orientation step with the Novative Onboarding Solution will help you:
- save time by completing the paperwork quickly.
- set new hires up in advance with a customized welcome email and IT checklists.
- create the first day and week tasks checklist to have a clearer picture of the next step.
#3 The “Training” Step
Once you have finished up with the first two steps and have a well-nailed orientation process, you can go with the third and most important step to continue mastering your hospitality onboarding process, which is the “training” step.
In step three, employees communicate with the new employers to outline what they can expect from their joining. Managers should provide a communication channel where new hires can ask questions. A well-done training step can be a combination of workshops, shadowing, on-the-job training and seminars. Creating a channel for new hires to ask questions, regardless of how simple the question appears, is important too and can forecast a culture of employee engagement.
Line managers can also better track individuals’ progress through course modules and milestones by digitizing the onboarding process.
Administrating and digitalizing the training step with the Novative Onboarding Solution will help you:
- create the FAQs company; it is preferable to have it written down so that new hires and everyone else can refer to them, both onsite and remotely.
- track the individuals’ progress through course modules and milestones. Share the training documents through the Novative E-document solution so you can track what they’ve read.
#4 The “Transition to Be a Part of The Team” Step.
In the fourth step, the new hires will transition from the “sideline” stage to the “field”, where they will engage in the game with the rest of the team. The transition period is crucial for a new hire. We know that it takes time to adapt to new responsibilities, environments, and even cultures.
That’s why managers should advise and encourage their subordinates to help the new hires, so they feel welcome. The manager can also try assigning a fellow employee as a mentor to help them engage and integrate quickly.
During the first few months of your new hire’s tenure, the manager should communicate, set goals, and provide them with easy-to-understand success metrics so you can evaluate them later. While giving them the time to get accustomed to the work environment and familiarize themselves with peers.
With Novative’s industry leading employment screening solutions, you can:
- create clear success metrics to easily track and evaluate the new hires through our performance appraisal tracking system.
- streamline your onboarding process by creating an onboarding checklist so you can track the whole process from A to Z.
Conclusion - Payroll trends 2023
Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry.
Are you ready to save time and the environment by digitalizing the onboarding process and make your new employee onboarding experience as enjoyable as possible? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality onboarding needs. Learn More.
