Retain Hospitality Employees
Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training.
According to the Bureau of Labor Statistics, the sector has an annual turnover rate of 73.8%, with over 6% of staff leaving every month.
The number itself is concerning, but the issue goes beyond that. When almost 75% of the employees leave every year, it raises the question, What is the financial impact of this high turnover rate on the hospitality industry?
According to a study by Cornell University’s School of Hospitality Management, employee turnover costs hospitality companies an average of $5,864 per employee. It’s a substantial amount of money that could be applied to different projects to improve the overall profitability of the business. Furthermore, the hospitality industry has a long-standing track record of experiencing high levels of employee turnover and frequently encounters challenges in retaining employees.
With all that being said, you may be curious about what measures can be taken to improve your rate of employee retention. Every business is different; however, presented below are some tips and tracks that may help you through the process of how to retain your employees in the hospitality industry and keep your employees happy and wanting to stick around in the industry.
#1 Retain Hospitality Employees with an Effective onboarding process.
Research by the Brandon Hall Group found that companies with a strong onboarding process improve new hire retention by 82 percent.
The first thing to do to retain your hospitality employees is to have an effective onboarding process. We can say that the secret to a well-crafted onboarding process is a good first impression. First impressions have a lasting impact on how a person thinks about something.
The better the first impression and the longer you maintain a positive impression, the more likely it is that you will keep and retain your employees.
You can start before your employees take their first step in your company by going through a checklist of things like an offer letter, an employee agreement, a welcome email from the direct manager, and so on. Then you can move on to the “welcome onboarding process,” where you help your new hires transition into new roles.
Want to get deep into learning more about crafting a well-rounded onboarding process? Discover how our steps to mastering the hospitality onboarding process can help!
#2 Retain Hospitality Employees with Fair Compensation
It’s no secret that one of the most effective ways to retain hospitality employees is by offering competitive compensation and benefits packages. Research indicates that 95% of employees consider compensation important to their job satisfaction.
The more you offer a competitive salary package that includes health insurance, paid time off, retirement plans, and so on, the more your employees will feel valued and be more likely to remain loyal to your company.
#3 Retain Hospitality Employees with Continuous Reskilling and Upskilling
Reskilling and upskilling are effective strategies to retain hospitality employees by providing them with opportunities for career advancement and personal development.
A recent Udemy survey showed that the upskilling demand grew to a whopping 38% in 2020. As a comparison, in 2019, this figure was only 14%.
In addition to this, providing continuous reskilling and upskilling will help you face any urgent cases. For example, during the pandemic, employees had to step into unfamiliar roles and tasks. Unfortunately, they frequently lacked the necessary preparation, leading to heightened stress levels and decreased self-assurance.
But pre-training and preparation for employees can make them feel empowered when taking on new roles. Another tip is encouraging cross-departmental or job training so people know more about other roles, which can provide them with a sense of confidence if they have been asked for help.
#4 Retain Hospitality Employees with Recognition and Appreciation
Another tip that helps you retain hospitality employees is recognising and appreciating their achievements. It is easy to change jobs, especially in the hospitality industry. If your employee doesn’t feel he or she is appreciated, they will search for it in another place.
Everyone likes to be appreciated for doing a good job, so implement a staff recognition programme as part of your employee retention strategy.
There are many ways to appreciate your employees, for example, but not limited to:
A simple “thank you” can make your employees feel valued and positive about the company. Thank your employees and encourage your managers to thank their teams.
Another way is by shouting out employees on the company’s social media profiles, which is one of the simplest free employee appreciation ideas that can enhance employee wellbeing.
#5 Automate HR Tasks
Automating HR tasks in the hospitality industry can actually provide a sense of freedom to employees.
By implementing mobile-centric automated HR software, employees can easily avoid the hassle of searching for and filling out the right paperwork and tracking the right employee to submit it to. This not only saves time for both employee and employer but will also help the HR department get rid of routine tasks and focus more on strategic ones. Plus support the business and the employees in more meaningful ways.
#6 Be flexible
Effective staff scheduling is crucial to the success of any hospitality business, as it helps to ensure that the right people are available to meet the needs of customers. But at the same time, life is messy. Employees ask for last-minute time off from work maybe because their children get sick, schools close, or an employee can’t just get to work.
Understanding and trying to balance the needs of your hospitality business with those of your employees can help you create effective hospitality staff scheduling that will lead to employee retention and reduce high rates of absenteeism.
With Novative Scheduling Software for Hospitality you will have the ability to allow managers to quickly and easily communicate important information. Automatically notify staff if changes to the schedule have been made, and more.
Conclusion - Payroll Trends 2023
Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!
Are you ready to increase productivity and save time by automating your hospitality HR processes while retaining your employees? We can support you every step of the way!
Novative offers smart and powerful HR management software for the hospitality industry. Learn more.
Retain hospitality employees
Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training.
According to the Bureau of Labor Statistics, the sector has an annual turnover rate of 73.8%, with over 6% of staff leaving every month.
The number itself is concerning, but the issue goes beyond that. When almost 75% of the employees leave every year, it raises the question, What is the financial impact of this high turnover rate on the hospitality industry?
According to a study by Cornell University’s School of Hospitality Management, employee turnover costs hospitality companies an average of $5,864 per employee. It’s a substantial amount of money that could be applied to different projects to improve the overall profitability of the business. Furthermore, the hospitality industry has a long-standing track record of experiencing high levels of employee turnover and frequently encounters challenges in retaining employees.
With all that being said, you may be curious about what measures can be taken to improve your rate of employee retention. Every business is different; however, presented below are some tips and tracks that may help you through the process of how to retain your employees in the hospitality industry and keep your employees happy and wanting to stick around in the industry.
#1 Retain Hospitality Employees with an Effective onboarding process.
Research by the Brandon Hall Group found that companies with a strong onboarding process improve new hire retention by 82 percent.
The first thing to do to retain your hospitality employees is to have an effective onboarding process. We can say that the secret to a well-crafted onboarding process is a good first impression. First impressions have a lasting impact on how a person thinks about something.
The better the first impression and the longer you maintain a positive impression, the more likely it is that you will keep and retain your employees.
You can start before your employees take their first step in your company by going through a checklist of things like an offer letter, an employee agreement, a welcome email from the direct manager, and so on. Then you can move on to the “welcome onboarding process,” where you help your new hires transition into new roles.
Want to get deep into learning more about crafting a well-rounded onboarding process? Discover how our steps to mastering the hospitality onboarding process can help!
#2 Retain Hospitality Employees with Fair Compensation
It’s no secret that one of the most effective ways to retain hospitality employees is by offering competitive compensation and benefits packages. Research indicates that 95% of employees consider compensation important to their job satisfaction.
The more you offer a competitive salary package that includes health insurance, paid time off, retirement plans, and so on, the more your employees will feel valued and be more likely to remain loyal to your company.
#3 Retain Hospitality Employees with Continuous Reskilling and Upskilling
Reskilling and upskilling are effective strategies to retain hospitality employees by providing them with opportunities for career advancement and personal development.
A recent Udemy survey showed that the upskilling demand grew to a whopping 38% in 2020. As a comparison, in 2019, this figure was only 14%.
In addition to this, providing continuous reskilling and upskilling will help you face any urgent cases. For example, during the pandemic, employees had to step into unfamiliar roles and tasks. Unfortunately, they frequently lacked the necessary preparation, leading to heightened stress levels and decreased self-assurance.
But pre-training and preparation for employees can make them feel empowered when taking on new roles. Another tip is encouraging cross-departmental or job training so people know more about other roles, which can provide them with a sense of confidence if they have been asked for help.
#4 Retain Hospitality Employees with Recognition and Appreciation
Another tip that helps you retain hospitality employees is recognizing and appreciating their achievements. It is easy to change jobs, especially in the hospitality industry. If your employee doesn’t feel he or she is appreciated, they will search for it in another place.
Everyone likes to be appreciated for doing a good job, so implement a staff recognition program as part of your employee retention strategy.
There are many ways to appreciate your employees, for example, but not limited to:
A simple “thank you” can make your employees feel valued and positive about the company. Thank your employees and encourage your managers to thank their teams.
Another way is by shouting out employees on the company’s social media profiles, which is one of the simplest free employee appreciation ideas that can enhance employee wellbeing.
#5 Automate HR Tasks
Automating HR tasks in the hospitality industry can actually provide a sense of freedom to employees.
By implementing mobile-centric automated HR software, employees can easily avoid the hassle of searching for and filling out the right paperwork and tracking the right employee to submit it to. This not only saves time for both employee and employer but will also help the HR department get rid of routine tasks and focus more on strategic ones. Plus support the business and the employees in more meaningful ways.
#6 Be flexible
Effective staff scheduling is crucial to the success of any hospitality business, as it helps to ensure that the right people are available to meet the needs of customers. But at the same time, life is messy. Employees ask for last-minute time off from work maybe because their children get sick, schools close, or an employee can’t just get to work.
Understanding and trying to balance the needs of your hospitality business with those of your employees can help you create effective hospitality staff scheduling that will lead to employee retention and reduce high rates of absenteeism.
With Novative Scheduling Software for Hospitality you will have the ability to allow managers to quickly and easily communicate important information. Automatically notify staff if changes to the schedule have been made, and more.
Conclusion - Payroll Trends 2023
Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!
Are you ready to increase productivity and save time by automating the scheduling processes while staying compliant? We can support you every step of the way! Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more.
Retain Hospitality Employees
Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training.
According to the Bureau of Labor Statistics, the sector has an annual turnover rate of 73.8%, with over 6% of staff leaving every month.
The number itself is concerning, but the issue goes beyond that. When almost 75% of the employees leave every year, it raises the question, What is the financial impact of this high turnover rate on the hospitality industry?
According to a study by Cornell University’s School of Hospitality Management, employee turnover costs hospitality companies an average of $5,864 per employee. It’s a substantial amount of money that could be applied to different projects to improve the overall profitability of the business. Furthermore, the hospitality industry has a long-standing track record of experiencing high levels of employee turnover and frequently encounters challenges in retaining employees.
With all that being said, you may be curious about what measures can be taken to improve your rate of employee retention. Every business is different; however, presented below are some tips and tracks that may help you through the process of how to retain your employees in the hospitality industry and keep your employees happy and wanting to stick around in the industry.
#1 Retain Hospitality Employees with an Effective onboarding process.
Research by the Brandon Hall Group found that companies with a strong onboarding process improve new hire retention by 82 percent.
The first thing to do to retain your hospitality employees is to have an effective onboarding process. We can say that the secret to a well-crafted onboarding process is a good first impression. First impressions have a lasting impact on how a person thinks about something.
The better the first impression and the longer you maintain a positive impression, the more likely it is that you will keep and retain your employees.
You can start before your employees take their first step in your company by going through a checklist of things like an offer letter, an employee agreement, a welcome email from the direct manager, and so on. Then you can move on to the “welcome onboarding process,” where you help your new hires transition into new roles.
Want to get deep into learning more about crafting a well-rounded onboarding process? Discover how our steps to mastering the hospitality onboarding process can help!
#2 Retain Hospitality Employees with Fair Compensation
It’s no secret that one of the most effective ways to retain hospitality employees is by offering competitive compensation and benefits packages. Research indicates that 95% of employees consider compensation important to their job satisfaction.
The more you offer a competitive salary package that includes health insurance, paid time off, retirement plans, and so on, the more your employees will feel valued and be more likely to remain loyal to your company.
#3 Retain Hospitality Employees with Continuous Reskilling and Upskilling
Reskilling and upskilling are effective strategies to retain hospitality employees by providing them with opportunities for career advancement and personal development.
A recent Udemy survey showed that the upskilling demand grew to a whopping 38% in 2020. As a comparison, in 2019, this figure was only 14%.
In addition to this, providing continuous reskilling and upskilling will help you face any urgent cases. For example, during the pandemic, employees had to step into unfamiliar roles and tasks. Unfortunately, they frequently lacked the necessary preparation, leading to heightened stress levels and decreased self-assurance.
But pre-training and preparation for employees can make them feel empowered when taking on new roles. Another tip is encouraging cross-departmental or job training so people know more about other roles, which can provide them with a sense of confidence if they have been asked for help.
#4 Retain Hospitality Employees with Recognition and Appreciation
Another tip that helps you retain hospitality employees is recognising and appreciating their achievements. It is easy to change jobs, especially in the hospitality industry. If your employee doesn’t feel he or she is appreciated, they will search for it in another place.
Everyone likes to be appreciated for doing a good job, so implement a staff recognition programme as part of your employee retention strategy.
There are many ways to appreciate your employees, for example, but not limited to:
A simple “thank you” can make your employees feel valued and positive about the company. Thank your employees and encourage your managers to thank their teams.
Another way is by shouting out employees on the company’s social media profiles, which is one of the simplest free employee appreciation ideas that can enhance employee wellbeing.
#5 Automate HR Tasks
Automating HR tasks in the hospitality industry can actually provide a sense of freedom to employees.
By implementing mobile-centric automated HR software, employees can easily avoid the hassle of searching for and filling out the right paperwork and tracking the right employee to submit it to. This not only saves time for both employee and employer but will also help the HR department get rid of routine tasks and focus more on strategic ones. Plus support the business and the employees in more meaningful ways.
#6 Be flexible
Effective staff scheduling is crucial to the success of any hospitality business, as it helps to ensure that the right people are available to meet the needs of customers. But at the same time, life is messy. Employees ask for last-minute time off from work maybe because their children get sick, schools close, or an employee can’t just get to work.
Understanding and trying to balance the needs of your hospitality business with those of your employees can help you create effective hospitality staff scheduling that will lead to employee retention and reduce high rates of absenteeism.
With Novative Scheduling Software for Hospitality you will have the ability to allow managers to quickly and easily communicate important information. Automatically notify staff if changes to the schedule have been made, and more.
Conclusion - Retain Hospitality Employees
Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!
Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more.
