Hospitality Archives | Novative https://www.novative.com/en/category/hospitality-en-us-en/ Global HR & Payroll Solutions Thu, 22 Jun 2023 14:48:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.1 https://www.novative.com/wp-content/uploads/2018/10/A_novative.png Hospitality Archives | Novative https://www.novative.com/en/category/hospitality-en-us-en/ 32 32 How to effectively conduct hospitality employee performance reviews https://www.novative.com/en/how-to-conduct-employee-performance-reviews-in-the-hospitality-industry/ https://www.novative.com/en/how-to-conduct-employee-performance-reviews-in-the-hospitality-industry/#respond Thu, 22 Jun 2023 13:54:43 +0000 https://www.novative.com/?p=38904 Linkedin Twitter Facebook Hospitality employee performance reviews Conducting Hospitality employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you…

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Hospitality employee performance reviews

Conducting Hospitality employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you manage employee performance reviews, the higher quality service you provide to your customers. 

Employee performance reviews are not only about bad performances; consistent and honest reviews of your people’s performance are a way of showing gratitude and appreciation that shows employees contributions are valued. Also, it’s a way to listen to your employees and boost their motivation. According to Forbes, 74 percent of employees report that they are more effective at their jobs when they feel heard. 

But when it comes to hospitality employee performance reviews, they aren’t the same as employee reviews in other industries. Hospitality employees are subject to different stresses, including but not limited to long and irregular hours, emotional labour, seasonal fluctuations, and more. That’s why managers in the industry should pay extra attention to adequately preparing for this crucial process. 

As a manager, hiring an employee doesn’t mean your job is over. Periodically measuring employees’ performance is critical in making your business run smoothly.  

Ready to get started? Here’s how to conduct ffective employee performance reviews. 

#1 Setting Expectations Before Conducting Employee Performance Reviews.

Effective employee performance reviews start once a selected candidate becomes your employee. Managers should provide the newly hired employee with a thorough orientation and onboarding process to the organisation, their roles and responsibilities, and the culture. 

Communicate with the newly hired ones and tell them more about your guests, values, and rules, and set clear performance expectations for successful performance. The more clearly you articulate these expectations, the more likely it is that the person will meet them. 

#2 Setting Clear Goals for Hospitality Effective Employee Performance Reviews

The management guru Peter Drucker famously said, “If you can’t measure it, you can’t manage it.”  

If you don’t measure your employees’ performance, then how do you know how you are doing? How do you know if you are doing well? Or poorly? Without adequate information about employees’ outcomes, you cannot properly decide what actions should be taken to improve employee performance. 

Thus, setting clear and measurable goals is an important aspect of employee performance reviews in the hospitality industry. When setting goals, it’s important to ensure that they are Specific, Measurable, Achievable, relevant, and time-bound (SMART). For example, a hotel might set a goal of achieving 90% meal consistency and accuracy to ensure customer satisfaction within a specific time frame. 

Additionally, Hotels and restaurants can set goals for different areas of the business, such as employee attitude, time per table turn, service reviews, Sales and costs, website traffic, and more. 

#3 Performance Coaching

Good Performance coaching starts with taking notes all year. Track the performance of your employees and create a performance file for each employee. Keep records of everything, including accomplishments and incidents, whether positive or negative. 

Remember that doing annual employee performance reviews on an annual basis may not be the best practice, Why? Because a whole year of work is summed up in one meeting can be tedious for your supervisors and intimidating for your employees. For this reason, yearly employee performance reviews might miss the mark in conveying clear critiques and adjustments. 

Also, regular reviews permit managers to set goals and objectives for workers. Managers & HR can assess how every worker’s performance lines up with individual and departmental objectives. Managers can more easily distinguish between those who try to solve challenging situations and those who don’t care about their responsibilities. 

In addition, hospitality industries can use checklists, guest service surveys, and/or other similar means to give employees feedback on a daily basis. This feedback can have an impact on clarifying and improving performance issues. 

Moreover, investing in a performance tracking system helps your team to set goals in an effective way, follow the interviews and create relevant reports. It can easily facilitate and centralize your performance reviews process. 

#4 Ask the Employees to Respond

Employee performance reviews are a two-way transfer of Information. Not only should performance reviews happen frequently, but they should also be more engaging. Both managers and employees should contribute equally to the conversation. 

While there isn’t a one-size-fits all solution for performance reviews, every review should promote trust, be evidence-based, reduce anxiety, and create clarity. It can discuss career growth and development, peer feedback, customer feedback, engagement challenges, and more. 

Also, Numerous managers think these workers are OK with proceeding with their responsibilities without complaint. This isn’t the right methodology. Managers should start an open discussion to discern whether these employees are nearing burnout or not. If an employee is regularly exceeding expectations, they deserve to know about it and be rewarded for it. 

#5 Transparent Rewards and Recognition

Workers who accomplish exceptional work merit acknowledgment. They are the workers who continuously go above expectations, the ones that supervisors rely on and who generally take on more tasks than others. 

An effective employee evaluation permits you to discuss these contributions and what that employee sees as fair pay for extraordinary performance. Giving your employees recognition and rewards can improve overall performance. While encouraging mediocre or poor performers to improve their performance as well.

Outsource your payroll process and focus more on your core bussiness

#6 Getting Rid of The Poor Performers

Sometimes, all your attempts to improve the performance of an employee fail, and the last resort is getting rid of these poor performers out of your organisation.  

But you can try to give them a last chance by creating a Performance Improvement Plan (PIP) armed with constructive coaching. You and your poor performer can get together and write down what you’ve agreed on, along with dates by which goals should be achieved. 

Place your PIP with a written disciplinary warning saying, “Repetition of this conduct, failure to follow any of our normal work rules will result in immediate termination of your employment.” 

Additionally, hospitality employees must do this process correctly to avoid any future legal claims. Documentation is the key.

Write everything down to get rid of any attempt to deny that this happened. Here are some examples of important documentation to collect:

  • Performance reviews documentation.
  • Electronic communications. 
  • Phone conversations or one-on-one chats. 

Conclusion - Payroll Trends 2023

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry.  

Are you ready to improve employee performance by digitising the process to increase your hospitality business’s retention rate? We can support you every step of the way!  

Novative offers smart and powerful HR management software for the hospitality industry. Learn more.

Hospitality employee performance reviews

Conducting Hospitality employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you manage employee performance reviews, the higher quality service you provide to your customers. 

Employee performance reviews are not only about bad performances; consistent and honest reviews of your people’s performance are a way of showing gratitude and appreciation that shows employees contributions are valued. Also, it’s a way to listen to your employees and boost their motivation. According to Forbes, 74 percent of employees report that they are more effective at their jobs when they feel heard. 

But when it comes to hospitality employee performance reviews, they aren’t the same as employee reviews in other industries. Hospitality employees are subject to different stresses, including but not limited to long and irregular hours, emotional labor, seasonal fluctuations, and more. That’s why managers in the industry should pay extra attention to adequately preparing for this crucial process. 

As a manager, hiring an employee doesn’t mean your job is over. Periodically measuring employees’ performance is critical in making your business run smoothly.  

Ready to get started? Here’s how to conduct effective employee performance reviews. 

#1 Setting Expectations Before Conducting Employee Performance Reviews.

Effective employee performance reviews start once a selected candidate becomes your employee. Managers should provide the newly hired employee with a thorough orientation and onboarding process to the organisation, their roles and responsibilities, and the culture. 

Communicate with the newly hired ones and tell them more about your guests, values, and rules, and set clear performance expectations for successful performance. The more clearly you articulate these expectations, the more likely it is that the person will meet them. 

#2 Stay Current with Hospitality Industry Labor Law by Signing Up for Compliance Newsletters

The management guru Peter Drucker famously said, “If you can’t measure it, you can’t manage it.”  

If you don’t measure your employees’ performance, then how do you know how you are doing? How do you know if you are doing well? Or poorly? Without adequate information about employees’ outcomes, you cannot properly decide what actions should be taken to improve employee performance. 

Thus, setting clear and measurable goals is an important aspect of employee performance reviews in the hospitality industry. When setting goals, it’s important to ensure that they are Specific, Measurable, Achievable, relevant, and time-bound (SMART). For example, a hotel might set a goal of achieving 90% meal consistency and accuracy to ensure customer satisfaction within a specific time frame. 

Additionally, Hotels and restaurants can set goals for different areas of the business, such as employee attitude, time per table turn, service reviews, Sales and costs, website traffic, and more. 

#3 Performance Coaching

Good Performance coaching starts with taking notes all year. Track the performance of your employees and create a performance file for each employee. Keep records of everything, including accomplishments and incidents, whether positive or negative. 

Remember that doing annual employee performance reviews on an annual basis may not be the best practice, Why? Because a whole year of work is summed up in one meeting can be tedious for your supervisors and intimidating for your employees. For this reason, yearly employee performance reviews might miss the mark in conveying clear critiques and adjustments. 

Also, regular reviews permit managers to set goals and objectives for workers. Managers & HR can assess how every worker’s performance lines up with individual and departmental objectives. Managers can more easily distinguish between those who try to solve challenging situations and those who don’t care about their responsibilities. 

In addition, hospitality industries can use checklists, guest service surveys, and/or other similar means to give employees feedback on a daily basis. This feedback can have an impact on clarifying and improving performance issues. 

Moreover, investing in a performance tracking system helps your team to set goals in an effective way, follow the interviews and create relevant reports. It can easily facilitate and centralize your performance reviews process. 

#4 Ask the Employees to Respond

Employee performance reviews are a two-way transfer of Information. Not only should performance reviews happen frequently, but they should also be more engaging. Both managers and employees should contribute equally to the conversation. 

While there isn’t a one-size-fits all solution for performance reviews, every review should promote trust, be evidence-based, reduce anxiety, and create clarity. It can discuss career growth and development, peer feedback, customer feedback, engagement challenges, and more. 

Also, Numerous managers think these workers are OK with proceeding with their responsibilities without complaint. This isn’t the right methodology. Managers should start an open discussion to discern whether these employees are nearing burnout or not. If an employee is regularly exceeding expectations, they deserve to know about it and be rewarded for it. 

#5 Transparent Rewards and Recognition

Workers who accomplish exceptional work merit acknowledgment. They are the workers who continuously go above expectations, the ones that supervisors rely on and who generally take on more tasks than others. 

An effective employee evaluation permits you to discuss these contributions and what that employee sees as fair pay for extraordinary performance. Giving your employees recognition and rewards can improve overall performance. While encouraging mediocre or poor performers to improve their performance as well.

Outsource your payroll process and focus more on your core bussiness

#6 Getting Rid of The Poor Performers

Sometimes, all your attempts to improve the performance of an employee fail, and the last resort is getting rid of these poor performers out of your organisation.  

But you can try to give them a last chance by creating a Performance Improvement Plan (PIP) armed with constructive coaching. You and your poor performer can get together and write down what you’ve agreed on, along with dates by which goals should be achieved. 

Place your PIP with a written disciplinary warning saying, “Repetition of this conduct, failure to follow any of our normal work rules will result in immediate termination of your employment.” 

Additionally, hospitality employees must do this process correctly to avoid any future legal claims. Documentation is the key. Write everything down to get rid of any attempt to deny that this happened. 

Here are some examples of important documentation to collect: 

  • Performance reviews documentation.  
  • Electronic communications. 
  • Phone conversations or one-on-one chats. 

Conclusion - Payroll Trends 2023

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry.  

Are you ready to improve employee performance by digitising the process to increase your hospitality business’s retention rate? We can support you every step of the way!  

Novative offers smart and powerful HR management software for the hospitality industry. Learn more.

Hospitality HR Software

Hospitality Industry Labor Laws

Conducting Hospitality employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you manage employee performance reviews, the higher quality service you provide to your customers. 

Employee performance reviews are not only about bad performances; consistent and honest reviews of your people’s performance are a way of showing gratitude and appreciation that shows employees contributions are valued. Also, it’s a way to listen to your employees and boost their motivation. According to Forbes, 74 percent of employees report that they are more effective at their jobs when they feel heard. 

But when it comes to hospitality employee performance reviews, they aren’t the same as employee reviews in other industries. Hospitality employees are subject to different stresses, including but not limited to long and irregular hours, emotional labour, seasonal fluctuations, and more. That’s why managers in the industry should pay extra attention to adequately preparing for this crucial process. 

As a manager, hiring an employee doesn’t mean your job is over. Periodically measuring employees’ performance is critical in making your business run smoothly.  

Ready to get started? Here’s how to conduct effective employee performance reviews. 

#1 Setting Expectations Before Conducting Employee Performance Reviews.

Effective employee performance reviews start once a selected candidate becomes your employee. Managers should provide the newly hired employee with a thorough orientation and onboarding process to the organisation, their roles and responsibilities, and the culture. 

Communicate with the newly hired ones and tell them more about your guests, values, and rules, and set clear performance expectations for successful performance. The more clearly you articulate these expectations, the more likely it is that the person will meet them. 

#2 Setting Clear Goals for Hospitality Effective Employee Performance Reviews

The management guru Peter Drucker famously said, “If you can’t measure it, you can’t manage it.”  

If you don’t measure your employees’ performance, then how do you know how you are doing? How do you know if you are doing well? Or poorly? Without adequate information about employees’ outcomes, you cannot properly decide what actions should be taken to improve employee performance. 

Thus, setting clear and measurable goals is an important aspect of employee performance reviews in the hospitality industry. When setting goals, it’s important to ensure that they are Specific, Measurable, Achievable, relevant, and time-bound (SMART). For example, a hotel might set a goal of achieving 90% meal consistency and accuracy to ensure customer satisfaction within a specific time frame. 

Additionally, Hotels and restaurants can set goals for different areas of the business, such as employee attitude, time per table turn, service reviews, Sales and costs, website traffic, and more. 

#3 Performance Coaching

Good Performance coaching starts with taking notes all year. Track the performance of your employees and create a performance file for each employee. Keep records of everything, including accomplishments and incidents, whether positive or negative. 

Remember that doing annual employee performance reviews on an annual basis may not be the best practice, Why? Because a whole year of work is summed up in one meeting can be tedious for your supervisors and intimidating for your employees. For this reason, yearly employee performance reviews might miss the mark in conveying clear critiques and adjustments. 

Also, regular reviews permit managers to set goals and objectives for workers. Managers & HR can assess how every worker’s performance lines up with individual and departmental objectives. Managers can more easily distinguish between those who try to solve challenging situations and those who don’t care about their responsibilities. 

In addition, hospitality industries can use checklists, guest service surveys, and/or other similar means to give employees feedback on a daily basis. This feedback can have an impact on clarifying and improving performance issues. 

Moreover, investing in a performance tracking system helps your team to set goals in an effective way, follow the interviews and create relevant reports. It can easily facilitate and centralize your performance reviews process. 

#4 Ask the Employees to Respond

Employee performance reviews are a two-way transfer of Information. Not only should performance reviews happen frequently, but they should also be more engaging. Both managers and employees should contribute equally to the conversation. 

While there isn’t a one-size-fits all solution for performance reviews, every review should promote trust, be evidence-based, reduce anxiety, and create clarity. It can discuss career growth and development, peer feedback, customer feedback, engagement challenges, and more. 

Also, Numerous managers think these workers are OK with proceeding with their responsibilities without complaint. This isn’t the right methodology. Managers should start an open discussion to discern whether these employees are nearing burnout or not. If an employee is regularly exceeding expectations, they deserve to know about it and be rewarded for it. 

#5 Transparent Rewards and Recognition

Workers who accomplish exceptional work merit acknowledgment. They are the workers who continuously go above expectations, the ones that supervisors rely on and who generally take on more tasks than others. 

An effective employee evaluation permits you to discuss these contributions and what that employee sees as fair pay for extraordinary performance. Giving your employees recognition and rewards can improve overall performance. While encouraging mediocre or poor performers to improve their performance as well. 

Outsource your payroll process and focus more on your core bussiness

#6 Getting Rid of The Poor Performers

Sometimes, all your attempts to improve the performance of an employee fail, and the last resort is getting rid of these poor performers out of your organisation.  

But you can try to give them a last chance by creating a Performance Improvement Plan (PIP) armed with constructive coaching. You and your poor performer can get together and write down what you’ve agreed on, along with dates by which goals should be achieved. 

Place your PIP with a written disciplinary warning saying, “Repetition of this conduct, failure to follow any of our normal work rules will result in immediate termination of your employment.” 

Additionally, hospitality employees must do this process correctly to avoid any future legal claims. Documentation is the key. Write everything down to get rid of any attempt to deny that this happened. 

Here are some examples of important documentation to collect:

  • Performance reviews documentation.  
  • Electronic communications. 
  • Phone conversations or one-on-one chats. 

Conclusion - Hospitality employee performance reviews

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry.  

Novative offers smart and powerful HR management software for the hospitality industry. Learn more.

Are you ready to improve employee performance by digitising the process to increase your hospitality business's retention rate?

We can support you every step of the way!

Contact us for a free quote

The post How to effectively conduct hospitality employee performance reviews appeared first on Novative.

]]> https://www.novative.com/en/how-to-conduct-employee-performance-reviews-in-the-hospitality-industry/feed/ 0 How to retain employees in the Hospitality Industry https://www.novative.com/en/how-to-retain-employees-in-the-hospitality-industry/ https://www.novative.com/en/how-to-retain-employees-in-the-hospitality-industry/#respond Wed, 19 Apr 2023 22:00:26 +0000 https://www.novative.com/?p=38382 Linkedin Twitter Facebook Retain Hospitality Employees Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training. According to the Bureau of Labor Statistics, the sector has an annual turnover rate of…

The post How to retain employees in the Hospitality Industry appeared first on Novative.

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Retain Hospitality Employees

Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training.

According to the Bureau of Labor Statistics, the sector has an annual turnover rate of 73.8%, with over 6% of staff leaving every month.

The number itself is concerning, but the issue goes beyond that. When almost 75% of the employees leave every year, it raises the question, What is the financial impact of this high turnover rate on the hospitality industry?

According to a study by Cornell University’s School of Hospitality Management, employee turnover costs hospitality companies an average of $5,864 per employee. It’s a substantial amount of money that could be applied to different projects to improve the overall profitability of the business. Furthermore, the hospitality industry has a long-standing track record of experiencing high levels of employee turnover and frequently encounters challenges in retaining employees.

With all that being said, you may be curious about what measures can be taken to improve your rate of employee retention. Every business is different; however, presented below are some tips and tracks that may help you through the process of how to retain your employees in the hospitality industry and keep your employees happy and wanting to stick around in the industry.

#1 Retain Hospitality Employees with an Effective onboarding process.

Research by the Brandon Hall Group found that companies with a strong onboarding process improve new hire retention by 82 percent.

The first thing to do to retain your hospitality employees is to have an effective onboarding process. We can say that the secret to a well-crafted onboarding process is a good first impression. First impressions have a lasting impact on how a person thinks about something.

The better the first impression and the longer you maintain a positive impression, the more likely it is that you will keep and retain your employees.

You can start before your employees take their first step in your company by going through a checklist of things like an offer letter, an employee agreement, a welcome email from the direct manager, and so on. Then you can move on to the “welcome onboarding process,” where you help your new hires transition into new roles. 

Want to get deep into learning more about crafting a well-rounded onboarding process? Discover how our steps to mastering the hospitality onboarding process can help!

Hotel employee, laptop, HR software

#2 Retain Hospitality Employees with Fair Compensation

It’s no secret that one of the most effective ways to retain hospitality employees is by offering competitive compensation and benefits packages. Research indicates that 95% of employees consider compensation important to their job satisfaction.

The more you offer a competitive salary package that includes health insurance, paid time off, retirement plans, and so on, the more your employees will feel valued and be more likely to remain loyal to your company.

#3 Retain Hospitality Employees with Continuous Reskilling and Upskilling

Reskilling and upskilling are effective strategies to retain hospitality employees by providing them with opportunities for career advancement and personal development.

A recent Udemy survey showed that the upskilling demand grew to a whopping 38% in 2020. As a comparison, in 2019, this figure was only 14%.

In addition to this, providing continuous reskilling and upskilling will help you face any urgent cases. For example, during the pandemic, employees had to step into unfamiliar roles and tasks. Unfortunately, they frequently lacked the necessary preparation, leading to heightened stress levels and decreased self-assurance.

But pre-training and preparation for employees can make them feel empowered when taking on new roles. Another tip is encouraging cross-departmental or job training so people know more about other roles, which can provide them with a sense of confidence if they have been asked for help.

#4 Retain Hospitality Employees with Recognition and Appreciation

Another tip that helps you retain hospitality employees is recognising and appreciating their achievements. It is easy to change jobs, especially in the hospitality industry. If your employee doesn’t feel he or she is appreciated, they will search for it in another place.

Everyone likes to be appreciated for doing a good job, so implement a staff recognition programme as part of your employee retention strategy.

There are many ways to appreciate your employees, for example, but not limited to:

A simple “thank you” can make your employees feel valued and positive about the company. Thank your employees and encourage your managers to thank their teams.

Another way is by shouting out employees on the company’s social media profiles, which is one of the simplest free employee appreciation ideas that can enhance employee wellbeing.

#5 Automate HR Tasks

Automating HR tasks in the hospitality industry can actually provide a sense of freedom to employees.

By implementing mobile-centric automated HR software, employees can easily avoid the hassle of searching for and filling out the right paperwork and tracking the right employee to submit it to. This not only saves time for both employee and employer but will also help the HR department get rid of routine tasks and focus more on strategic ones. Plus support the business and the employees in more meaningful ways.

#6 Be flexible

Effective staff scheduling is crucial to the success of any hospitality business, as it helps to ensure that the right people are available to meet the needs of customers. But at the same time, life is messy. Employees ask for last-minute time off from work maybe because their children get sick, schools close, or an employee can’t just get to work.

Understanding and trying to balance the needs of your hospitality business with those of your employees can help you create effective hospitality staff scheduling that will lead to employee retention and reduce high rates of absenteeism.

With Novative Scheduling Software for Hospitality you will have the ability to allow managers to quickly and easily communicate important information. Automatically notify staff if changes to the schedule have been made, and more.

Conclusion - Payroll Trends 2023

Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!

Are you ready to increase productivity and save time by automating your hospitality HR processes while retaining your employees? We can support you every step of the way!

Novative offers smart and powerful HR management software for the hospitality industry. Learn more.

Retain hospitality employees

Retaining hospitality employees  is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training.

According to the Bureau of Labor Statistics, the sector has an annual turnover rate of 73.8%, with over 6% of staff leaving every month.

The number itself is concerning, but the issue goes beyond that. When almost 75% of the employees leave every year, it raises the question, What is the financial impact of this high turnover rate on the hospitality industry?

According to a study by Cornell University’s School of Hospitality Management, employee turnover costs hospitality companies an average of $5,864 per employee. It’s a substantial amount of money that could be applied to different projects to improve the overall profitability of the business. Furthermore, the hospitality industry has a long-standing track record of experiencing high levels of employee turnover and frequently encounters challenges in retaining employees.

With all that being said, you may be curious about what measures can be taken to improve your rate of employee retention. Every business is different; however, presented below are some tips and tracks that may help you through the process of how to retain your employees in the hospitality industry and keep your employees happy and wanting to stick around in the industry.

#1 Retain Hospitality Employees with an Effective onboarding process.

Research by the Brandon Hall Group found that companies with a strong onboarding process improve new hire retention by 82 percent.

The first thing to do to retain your hospitality employees is to have an effective onboarding process. We can say that the secret to a well-crafted onboarding process is a good first impression. First impressions have a lasting impact on how a person thinks about something.

The better the first impression and the longer you maintain a positive impression, the more likely it is that you will keep and retain your employees.

You can start before your employees take their first step in your company by going through a checklist of things like an offer letter, an employee agreement, a welcome email from the direct manager, and so on. Then you can move on to the “welcome onboarding process,” where you help your new hires transition into new roles. 

Want to get deep into learning more about crafting a well-rounded onboarding process? Discover how our steps to mastering the hospitality onboarding process can help!

Hotel employee, laptop, HR software

#2 Retain Hospitality Employees with Fair Compensation

It’s no secret that one of the most effective ways to retain hospitality employees is by offering competitive compensation and benefits packages. Research indicates that 95% of employees consider compensation important to their job satisfaction.

The more you offer a competitive salary package that includes health insurance, paid time off, retirement plans, and so on, the more your employees will feel valued and be more likely to remain loyal to your company.

#3 Retain Hospitality Employees with Continuous Reskilling and Upskilling

Reskilling and upskilling are effective strategies to retain hospitality employees by providing them with opportunities for career advancement and personal development.

A recent Udemy survey showed that the upskilling demand grew to a whopping 38% in 2020. As a comparison, in 2019, this figure was only 14%.

In addition to this, providing continuous reskilling and upskilling will help you face any urgent cases. For example, during the pandemic, employees had to step into unfamiliar roles and tasks. Unfortunately, they frequently lacked the necessary preparation, leading to heightened stress levels and decreased self-assurance.

But pre-training and preparation for employees can make them feel empowered when taking on new roles. Another tip is encouraging cross-departmental or job training so people know more about other roles, which can provide them with a sense of confidence if they have been asked for help.

#4 Retain Hospitality Employees with Recognition and Appreciation

Another tip that helps you retain hospitality employees is recognizing and appreciating their achievements. It is easy to change jobs, especially in the hospitality industry. If your employee doesn’t feel he or she is appreciated, they will search for it in another place.

Everyone likes to be appreciated for doing a good job, so implement a staff recognition program as part of your employee retention strategy.

There are many ways to appreciate your employees, for example, but not limited to:

A simple “thank you” can make your employees feel valued and positive about the company. Thank your employees and encourage your managers to thank their teams.

Another way is by shouting out employees on the company’s social media profiles, which is one of the simplest free employee appreciation ideas that can enhance employee wellbeing.

 

 

#5 Automate HR Tasks

Automating HR tasks in the hospitality industry can actually provide a sense of freedom to employees.

By implementing mobile-centric automated HR software, employees can easily avoid the hassle of searching for and filling out the right paperwork and tracking the right employee to submit it to. This not only saves time for both employee and employer but will also help the HR department get rid of routine tasks and focus more on strategic ones. Plus support the business and the employees in more meaningful ways.

#6 Be flexible

Effective staff scheduling is crucial to the success of any hospitality business, as it helps to ensure that the right people are available to meet the needs of customers. But at the same time, life is messy. Employees ask for last-minute time off from work maybe because their children get sick, schools close, or an employee can’t just get to work.

Understanding and trying to balance the needs of your hospitality business with those of your employees can help you create effective hospitality staff scheduling that will lead to employee retention and reduce high rates of absenteeism.

With Novative Scheduling Software for Hospitality you will have the ability to allow managers to quickly and easily communicate important information. Automatically notify staff if changes to the schedule have been made, and more.

Conclusion - Payroll Trends 2023

Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject! 

Are you ready to increase productivity and save time by automating the scheduling processes while staying compliant? We can support you every step of the way! Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more. 

Hospitality HR Software

Retain Hospitality Employees

Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training.

According to the Bureau of Labor Statistics, the sector has an annual turnover rate of 73.8%, with over 6% of staff leaving every month.

The number itself is concerning, but the issue goes beyond that. When almost 75% of the employees leave every year, it raises the question, What is the financial impact of this high turnover rate on the hospitality industry?

According to a study by Cornell University’s School of Hospitality Management, employee turnover costs hospitality companies an average of $5,864 per employee. It’s a substantial amount of money that could be applied to different projects to improve the overall profitability of the business. Furthermore, the hospitality industry has a long-standing track record of experiencing high levels of employee turnover and frequently encounters challenges in retaining employees.

With all that being said, you may be curious about what measures can be taken to improve your rate of employee retention. Every business is different; however, presented below are some tips and tracks that may help you through the process of how to retain your employees in the hospitality industry and keep your employees happy and wanting to stick around in the industry.

#1 Retain Hospitality Employees with an Effective onboarding process.

Research by the Brandon Hall Group found that companies with a strong onboarding process improve new hire retention by 82 percent.

The first thing to do to retain your hospitality employees is to have an effective onboarding process. We can say that the secret to a well-crafted onboarding process is a good first impression. First impressions have a lasting impact on how a person thinks about something.

The better the first impression and the longer you maintain a positive impression, the more likely it is that you will keep and retain your employees.

You can start before your employees take their first step in your company by going through a checklist of things like an offer letter, an employee agreement, a welcome email from the direct manager, and so on. Then you can move on to the “welcome onboarding process,” where you help your new hires transition into new roles. 

Want to get deep into learning more about crafting a well-rounded onboarding process? Discover how our steps to mastering the hospitality onboarding process can help!

Hotel employee, laptop, HR software

#2 Retain Hospitality Employees with Fair Compensation

It’s no secret that one of the most effective ways to retain hospitality employees is by offering competitive compensation and benefits packages. Research indicates that 95% of employees consider compensation important to their job satisfaction.

The more you offer a competitive salary package that includes health insurance, paid time off, retirement plans, and so on, the more your employees will feel valued and be more likely to remain loyal to your company.

#3 Retain Hospitality Employees with Continuous Reskilling and Upskilling

Reskilling and upskilling are effective strategies to retain hospitality employees by providing them with opportunities for career advancement and personal development.

A recent Udemy survey showed that the upskilling demand grew to a whopping 38% in 2020. As a comparison, in 2019, this figure was only 14%.

In addition to this, providing continuous reskilling and upskilling will help you face any urgent cases. For example, during the pandemic, employees had to step into unfamiliar roles and tasks. Unfortunately, they frequently lacked the necessary preparation, leading to heightened stress levels and decreased self-assurance.

But pre-training and preparation for employees can make them feel empowered when taking on new roles. Another tip is encouraging cross-departmental or job training so people know more about other roles, which can provide them with a sense of confidence if they have been asked for help.

#4 Retain Hospitality Employees with Recognition and Appreciation

Another tip that helps you retain hospitality employees is recognising and appreciating their achievements. It is easy to change jobs, especially in the hospitality industry. If your employee doesn’t feel he or she is appreciated, they will search for it in another place.

Everyone likes to be appreciated for doing a good job, so implement a staff recognition programme as part of your employee retention strategy.

There are many ways to appreciate your employees, for example, but not limited to:

A simple “thank you” can make your employees feel valued and positive about the company. Thank your employees and encourage your managers to thank their teams.

Another way is by shouting out employees on the company’s social media profiles, which is one of the simplest free employee appreciation ideas that can enhance employee wellbeing.

#5 Automate HR Tasks

Automating HR tasks in the hospitality industry can actually provide a sense of freedom to employees.

By implementing mobile-centric automated HR software, employees can easily avoid the hassle of searching for and filling out the right paperwork and tracking the right employee to submit it to. This not only saves time for both employee and employer but will also help the HR department get rid of routine tasks and focus more on strategic ones. Plus support the business and the employees in more meaningful ways.

#6 Be flexible

Effective staff scheduling is crucial to the success of any hospitality business, as it helps to ensure that the right people are available to meet the needs of customers. But at the same time, life is messy. Employees ask for last-minute time off from work maybe because their children get sick, schools close, or an employee can’t just get to work.

Understanding and trying to balance the needs of your hospitality business with those of your employees can help you create effective hospitality staff scheduling that will lead to employee retention and reduce high rates of absenteeism.

With Novative Scheduling Software for Hospitality you will have the ability to allow managers to quickly and easily communicate important information. Automatically notify staff if changes to the schedule have been made, and more.

Conclusion - Retain Hospitality Employees

Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject! 

Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more. 

Are you ready to increase productivity and save time by automating your hospitality HR processes while retaining your employees? We can support you every step of the way!

We can support you every step of the way!

Contact us for a free quote

The post How to retain employees in the Hospitality Industry appeared first on Novative.

]]> https://www.novative.com/en/how-to-retain-employees-in-the-hospitality-industry/feed/ 0 How to hire seasonal workers in the hospitality industry? https://www.novative.com/en/how-to-hire-seasonal-workers/ https://www.novative.com/en/how-to-hire-seasonal-workers/#respond Thu, 13 Apr 2023 14:07:13 +0000 https://www.novative.com/?p=38257 Linkedin Twitter Facebook hire seasonal workers The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are…

The post How to hire seasonal workers in the hospitality industry? appeared first on Novative.

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hire seasonal workers

The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are known as seasonal workers.

If you are looking to hire seasonal workers in your hospitality business, this article is for you.

In this blog post, we will explore how to hire seasonal workers and how HR software can help businesses hire them efficiently.

What are seasonal workers?

Seasonal workers are the people you hire for a specific period of time to help you with the increased workload during busy seasons. As we give examples, these seasons can be related to holidays such as Christmas or summer vacation, or they may be related to the nature of the business.

Seasonal workers are not only related to the hospitality industry but can also be hired for various positions, including retail or agriculture. These seasonal workers can be parttime or they can work a few weeks, or months, depending on the needs of the business.

What are the benefits of hiring seasonal workers?

There are many benefits to hiring seasonal workers for your hospitality business.

Firstly, hiring seasonal workers can help alleviate the workload during seasonal demands. The more you alleviate the workload on your employees, the more you ensure that you provide exceptional customer service and create memorable experiences for guests. Which can lead to increased customer satisfaction and loyalty.

Secondly, seasonal workers can be cost-effective for businesses. As your business doesn’t have to keep seasonal workers on the payroll at the end of peak time. This can help reduce labour costs and increase profitability.

Finally, hiring seasonal workers can bring new skills and fresh perspectives to your hospitality operations. They can help to inject new ideas and energy into a team, which can lead to increased creativity and productivity.

How to hire seasonal workers in the hospitality industry?

Track Your Business Data

The first step to ensuring effective hiring of seasonal workers is tracking and understanding your business data. 

To determine your needs for seasonal workers, it is essential to examine and analyse the busiest period of your hotel, resort, or restaurant. Or do you have busy times during the week or in certain seasons when you see an influx of guests? or do you notice an increase in takeaway orders? For example, to meet such seasonal demand, you may need to hire more delivery workers.

Moreover, payroll can help you forecast staffing needs based on historical data, upcoming events, and seasonal demands. Therefore, using HR software can help in reviewing the analytics and traffic from the previous busy season so you can easily create a recruitment plan that ensures you have the right seasonal workers at the right time.

Plan Ahead

Effective planning is critical for hiring an adequate number of seasonal workers to fulfil the seasonal demand. The planning process must commence early and involve innovative strategies to stay competitive against other businesses targeting the same labour pool.

The plan must take into account methods of streamlining the hiring and onboarding processes. It should reflect an updated recruitment approach to adjust to the current market dominated by jobseekers.

According to the Pew Research Center,  85% of Americans own a smartphone. Add to this the fact that 73% of US millennials and Gen Z’ers interact with each other digitally more than they do in real life, and it’s easy to see how this has the potential to impact the recruitment market.

Look for ways that can match with these generations, like investing in a strong social media strategy, creating a mobile friendly recruiting process, and offering a quick application system.

genz holding mobile to send application

Start the Hiring Process

Once you are done with the first two steps, you can start the hiring process. By defining job roles and responsibilities and advertising your vacancies on platforms or places where job candidates are looking you will find more applicants. Want to master hospitality recruitment? Discover how our steps to conquer your recruitment hospitality nightmares can help!

In addition to our recruitment strategies, you also need to be more creative to find seasonal workers. For instance, you can contact colleges and universities to ask them to share your vacancies on their platforms. This would be a great way to reach more potential candidates.

Another tip that will help you through the hiring process is building an employee referral programme. A study by SHRM examined over 14 million job applications and found that nearly half of all hires were sourced internally.

Did you know that publishing a job advertisement is one of the many things you can do with Novative Recruitment Solution?

Click to request a demo of recruitment software

Onboard and Train Seasonal Workers

Once your seasonal workers are hired, you should provide focused onboarding and tailored training for them. Providing targeted onboarding and training to equip your seasonal workers with the necessary knowledge and skills to perform their job duties, including but not limited to health and safety regulations and customer service, is absolutely necessary and cannot be compromised.

Conclusion - hospitality hr challenges

Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!

Are you ready to simplify the process of hiring seasonal workers? We can support you every step of the way! Novative offers smart and powerful HR management software for the hospitality industry. Learn more.

Introduction : hire seasonal workers

The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are known as seasonal workers.

If you are looking to hire seasonal workers in your hospitality business, this article is for you.

In this blog post, we will explore how to hire seasonal workers and how HR software can help businesses hire them efficiently.

What are seasonal workers?

Seasonal workers are the people you hire for a specific period of time to help you with the increased workload during busy seasons. As we give examples, these seasons can be related to holidays such as Christmas or summer vacation, or they may be related to the nature of the business.

Seasonal workers are not only related to the hospitality industry but can also be hired for various positions, including retail or agriculture. These seasonal workers can be parttime or they can work a few weeks, or months, depending on the needs of the business.

What are the benefits of hiring seasonal workers?

There are many benefits to hiring seasonal workers for your hospitality business or business in general.

Firstly, hiring seasonal workers can help alleviate the workload during seasonal demands. The more you alleviate the workload on your employees, the more you ensure that you provide exceptional customer service and create memorable experiences for guests. Which can lead to increased customer satisfaction and loyalty.

Secondly, seasonal workers can be cost-effective for businesses. As your business doesn’t have to keep seasonal workers on the payroll at the end of peak time. This can help reduce labour costs and increase profitability.

Finally, hiring seasonal workers can bring new skills and fresh perspectives to your hospitality operations. They can help to inject new ideas and energy into a team, which can lead to increased creativity and productivity.

How to hire seasonal workers in the hospitality industry?

Track Your Business Data

The first step to ensuring effective hiring of seasonal workers is tracking and understanding your business data. 

To determine your needs for seasonal workers, it is essential to examine and analyse the busiest period of your hotel, resort, or restaurant. Or do you have busy times during the week or in certain seasons when you see an influx of guests? or do you notice an increase in takeaway orders? For example, to meet such seasonal demand, you may need to hire more delivery workers.

Moreover, payroll can help you forecast staffing needs based on historical data, upcoming events, and seasonal demands. Therefore, using HR software can help in reviewing the analytics and traffic from the previous busy season so you can easily create a recruitment plan that ensures you have the right seasonal workers at the right time.

Plan Ahead

Effective planning is critical for hiring an adequate number of seasonal workers to fulfil the seasonal demand. The planning process must commence early and involve innovative strategies to stay competitive against other businesses targeting the same labour pool.

The plan must take into account methods of streamlining the hiring and onboarding processes. It should reflect an updated recruitment approach to adjust to the current market dominated by jobseekers.

According to the Pew Research Center,  85% of Americans own a smartphone. Add to this the fact that 73% of US millennials and Gen Z’ers interact with each other digitally more than they do in real life, and it’s easy to see how this has the potential to impact the recruitment market.

Look for ways that can match with these generations, like investing in a strong social media strategy, creating a mobile friendly recruiting process, and offering a quick application system.

genz holding mobile to send application

Start the Hiring Process

Once you are done with the first two steps, you can start the hiring process. By defining job roles and responsibilities and advertising your vacancies on platforms or places where job candidates are looking you will find more applicants. Want to master hospitality recruitment? Discover how our steps to conquer your recruitment hospitality nightmares can help!

In addition to our recruitment strategies, you also need to be more creative to find seasonal workers. For instance, you can contact colleges and universities to ask them to share your vacancies on their platforms. This would be a great way to reach more potential candidates.

Another tip that will help you through the hiring process is building an employee referral programme. A study by SHRM examined over 14 million job applications and found that nearly half of all hires were sourced internally.

Did you know that publishing a job advertisement is one of the many things you can do with Novative Recruitment Solution?

Hospitality Recruitment Software

Onboard and Train Seasonal Workers

Once your seasonal workers are hired, you should provide focused onboarding and tailored training for them. Providing targeted onboarding and training to equip your seasonal workers with the necessary knowledge and skills to perform their job duties, including but not limited to health and safety regulations and customer service, is absolutely necessary and cannot be compromised.

Conclusion - hire seasonal workers

Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!

Are you ready to simplify the process of hiring seasonal workers? We can support you every step of the way! Novative offers smart and powerful HR management software for the hospitality industry. Learn more.

Hospitality HR Software

Hire seasonal workers

The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are known as seasonal workers.

If you are looking to hire seasonal workers in your hospitality business, this article is for you.

In this blog post, we will explore how to hire seasonal workers and how HR software can help businesses hire them efficiently.

What are seasonal workers?

Seasonal workers are the people you hire for a specific period of time to help you with the increased workload during busy seasons. As we give examples, these seasons can be related to holidays such as Christmas or summer vacation, or they may be related to the nature of the business.

Seasonal workers are not only related to the hospitality industry but can also be hired for various positions, including retail or agriculture. These seasonal workers can be parttime or they can work a few weeks, or months, depending on the needs of the business.

What are the benefits of hiring seasonal workers?

There are many benefits to hiring seasonal workers for your hospitality business or business in general.

Firstly, hiring seasonal workers can help alleviate the workload during seasonal demands. The more you alleviate the workload on your employees, the more you ensure that you provide exceptional customer service and create memorable experiences for guests. Which can lead to increased customer satisfaction and loyalty.

Secondly, seasonal workers can be cost-effective for businesses. As your business doesn’t have to keep seasonal workers on the payroll at the end of peak time. This can help reduce labour costs and increase profitability.

Finally, hiring seasonal workers can bring new skills and fresh perspectives to your hospitality operations. They can help to inject new ideas and energy into a team, which can lead to increased creativity and productivity.

How to hire seasonal workers in the hospitality industry?

Track Your Business Data

The first step to ensuring effective hiring of seasonal workers is tracking and understanding your business data. 

To determine your needs for seasonal workers, it is essential to examine and analyse the busiest period of your hotel, resort, or restaurant. Or do you have busy times during the week or in certain seasons when you see an influx of guests? or do you notice an increase in takeaway orders? For example, to meet such seasonal demand, you may need to hire more delivery workers.

Moreover, payroll can help you forecast staffing needs based on historical data, upcoming events, and seasonal demands. Therefore, using HR software can help in reviewing the analytics and traffic from the previous busy season so you can easily create a recruitment plan that ensures you have the right seasonal workers at the right time.

Plan Ahead

Effective planning is critical for hiring an adequate number of seasonal workers to fulfil the seasonal demand. The planning process must commence early and involve innovative strategies to stay competitive against other businesses targeting the same labour pool.

The plan must take into account methods of streamlining the hiring and onboarding processes. It should reflect an updated recruitment approach to adjust to the current market dominated by jobseekers.

According to the Pew Research Center,  85% of Americans own a smartphone. Add to this the fact that 73% of US millennials and Gen Z’ers interact with each other digitally more than they do in real life, and it’s easy to see how this has the potential to impact the recruitment market.

Look for ways that can match with these generations, like investing in a strong social media strategy, creating a mobile friendly recruiting process, and offering a quick application system.

genz holding mobile to send application

Start the Hiring Process

Once you are done with the first two steps, you can start the hiring process. By defining job roles and responsibilities and advertising your vacancies on platforms or places where job candidates are looking you will find more applicants. Want to master hospitality recruitment? Discover how our steps to conquer your recruitment hospitality nightmares can help!

In addition to our recruitment strategies, you also need to be more creative to find seasonal workers. For instance, you can contact colleges and universities to ask them to share your vacancies on their platforms. This would be a great way to reach more potential candidates.

Another tip that will help you through the hiring process is building an employee referral programme. A study by SHRM examined over 14 million job applications and found that nearly half of all hires were sourced internally.

Did you know that publishing a job advertisement is one of the many things you can do with Novative Recruitment Solution?

Hospitality Recruitment Software

Onboard and Train Seasonal Workers

Once your seasonal workers are hired, you should provide focused onboarding and tailored training for them. Providing targeted onboarding and training to equip your seasonal workers with the necessary knowledge and skills to perform their job duties, including but not limited to health and safety regulations and customer service, is absolutely necessary and cannot be compromised.

Conclusion - hire seasonal workers

Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject! 

Novative offers smart and powerful HR management software for the hospitality industry. Learn more. 

Are you ready to simplify the process of hiring seasonal workers?

We can support you every step of the way!

Contact us for a free quote

The post How to hire seasonal workers in the hospitality industry? appeared first on Novative.

]]> https://www.novative.com/en/how-to-hire-seasonal-workers/feed/ 0 Top hospitality HR challenges and how to overcome them https://www.novative.com/en/top-hospitality-hr-challenges/ https://www.novative.com/en/top-hospitality-hr-challenges/#respond Thu, 06 Apr 2023 14:41:06 +0000 https://www.novative.com/?p=38082 Linkedin Twitter Facebook Introduction : Top hospitality hr challenges The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people…

The post Top hospitality HR challenges and how to overcome them appeared first on Novative.

]]>
Linkedin Twitter Facebook

Introduction : Top hospitality hr challenges

The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people (employees), because they act as the soul of your hospitality. The more you effectively handle your HR management, the more success the business achieves.

But how can you effectively handle HR management and manage your workforce to overcome hospitality HR challenges? In this blog post, we’ll explore the hospitality HR challenges and how technology can help you overcome them.

#1 Managing Seasonal Employees

One of the biggest hospitality HR challenges is managing seasonal employees. It’s no secret that many hotels, restaurants, and resorts experience high demand for workers during specific times of the year. Which put HR professionals under pressure to find temporary employees to meet operational needs. 

But how can you overcome these HR hospitality challenges? The key to managing seasonal employees effectively is planning ahead.

You can start your recruitment process early, so you have plenty of time to find the best talents while maintaining clarity about the job requirements, pay rates, and expectations in advance to avoid any confusion or disappointment.

With the use of Novative HR management software for hospitality, HR professionals can streamline and automate various HR processes by:

  1. easily creating job postings and tracking applicants.
  2. automating the onboarding process, including employee training and paperwork.
  3. assisting in scheduling and payroll management, ensuring that seasonal employees are paid accurately and on time.
Hospitality Recruitment Software

#2 Improving Employee Retention

The second biggest hospitality HR challenge is retaining employees. The low employee retention rate (or high turnover rate) is due to many factors, such as the nature of the industry, low wages, toxic workplace cultures, a lack of growth, and more. Actually, high turnover rates can harm your business. According to the SHRM report, on average, it costs a company 6–9 months of an employee’s salary to replace him or her.

But how can you improve employee retention? Actually, there is no one-size-fits-all solution, but in general, you can provide competitive packages, foster a positive work culture, conduct an effective employee evaluation, and more.

Using Novative HR management software for hospitality can help you overcome HR challenge and improve employee retention by:

  1. monitoring your hotel employee performance to ensure all the employees are well-trained.
  2. providing HR professionals with data driven insights to take proper actions.

#3 Ensuring Compliance with Labor Laws

Another hospitality HR challenge is the requirement to meet many regulations and comply with laws regarding both employment and training. 

Staff members play a critical role in ensuring compliance. It’s therefore essential to provide training on legal requirements, policies and procedures. Training should cover all aspects of compliance, including food safety, health and safety, data protection, and employment law. Additionally, HR managers must comply with the employment labour laws and local regulations.

Overcoming such HR challenges in the hospitality industry can start by understanding local labours, and developing policies and procedures that outline compliance.

You can also provide your employees with the proper training to meet compliance requirements. Some training for compliance can cover food safety, customer service, diversity and inclusion, and technology.

Speaking of technology, Novative HR Payroll Management and Training Software can help ensure compliance with such regulations by:

  1. tracking employee hours and calculating overtime pay, ensuring that the business is complying with minimum wage and overtime laws.
  2. providing a centralised platform for tracking training and certifications.
payroll software, hotel employee managment

#4 Performance Management in Hospitality Industry

Finally, performance management is another HR challenge in the hospitality industry. The hospitality industry is highly competitive, and the more effectively you manage performance management, the higher quality service you provide to your customers. Ensuring that your employees performance meets the predetermined goals is critical to determining the success of a business.

In order to overcome such an HR challenge and conduct an effective employee performance review, you can start by setting effective and realistic performance expectations, creating action plans based on employees’ strengths and weaknesses, and providing proper documentation to ensure a practical and procedural process.

Novative HR Performance Management Software can help streamline the performance process by:

  1. setting goals and outlining a timeline for the competition.
  2. tracking performance metrics to identify areas for improvement.
  3. creating reports and gaining insights into employees.

Conclusion - hospitality hr challenges

Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!

Are you ready to increase productivity and save time by automating your hospitality HR processes while staying compliant? We can support you every step of the way!

Novative offers smart and powerful HR management software for the hospitality industry. Learn more. 

Introduction : Top hospitality hr challenges

The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people (employees), because they act as the soul of your hospitality. The more you effectively handle your HR management, the more success the business achieves.

But how can you effectively handle HR management and manage your workforce to overcome hospitality HR challenges? In this blog post, we’ll explore the hospitality HR challenges and how technology can help you overcome them.

#1 Managing Seasonal Employees

One of the biggest hospitality HR challenges is managing seasonal employees. It’s no secret that many hotels, restaurants, and resorts experience high demand for workers during specific times of the year. Which put HR professionals under pressure to find temporary employees to meet operational needs. 

But how can you overcome these HR hospitality challenges? The key to managing seasonal employees effectively is planning ahead.

You can start your recruitment process early, so you have plenty of time to find the best talents while maintaining clarity about the job requirements, pay rates, and expectations in advance to avoid any confusion or disappointment.

With the use of Novative HR management software for hospitality, HR professionals can streamline and automate various HR processes by:

  1. easily creating job postings and tracking applicants.
  2. automating the onboarding process, including employee training and paperwork.
  3. assisting in scheduling and payroll management, ensuring that seasonal employees are paid accurately and on time.
Hospitality Recruitment Software

#2 Improving Employee Retention

The second biggest hospitality HR challenge is retaining employees. The low employee retention rate (or high turnover rate) is due to many factors, such as the nature of the industry, low wages, toxic workplace cultures, a lack of growth, and more. Actually, high turnover rates can harm your business. According to the SHRM report, on average, it costs a company 6–9 months of an employee’s salary to replace him or her.

But how can you improve employee retention? Actually, there is no one-size-fits-all solution, but in general, you can provide competitive packages, foster a positive work culture, conduct an effective employee evaluation, and more.

Using Novative HR management software for hospitality can help you overcome HR challenge and improve employee retention by:

  1. monitoring your hotel employee performance to ensure all the employees are well-trained.
  2. providing HR professionals with data driven insights to take proper actions.

#3 Ensuring Compliance with Labor Laws

Another hospitality HR challenge is the requirement to meet many regulations and comply with laws regarding both employment and training. 

Staff members play a critical role in ensuring compliance. It’s therefore essential to provide training on legal requirements, policies and procedures. Training should cover all aspects of compliance, including food safety, health and safety, data protection, and employment law. Additionally, HR managers must comply with the employment labour laws and local regulations.

Overcoming such HR challenges in the hospitality industry can start by understanding local labour laws, and developing policies and procedures that outline compliance.

You can also provide your employees with the proper training to meet compliance requirements. Some training for compliance can cover food safety, customer service, diversity and inclusion, and technology.

Speaking of technology, Novative HR Payroll Management and Training Software can help ensure compliance with such regulations by:

  1. tracking employee hours and calculating overtime pay, ensuring that the business is complying with minimum wage and overtime laws.
  2. providing a centralised platform for tracking training and certifications.
payroll software, hotel employee managment

#4 Performance Management in Hospitality Industry

Finally, performance management is another HR challenge in the hospitality industry. The hospitality industry is highly competitive, and the more effectively you manage performance management, the higher quality service you provide to your customers. Ensuring that your employees performance meets the predetermined goals is critical to determining the success of a business.

In order to overcome such an HR challenge and conduct an effective employee performance review, you can start by setting effective and realistic performance expectations, creating action plans based on employees’ strengths and weaknesses, and providing proper documentation to ensure a practical and procedural process.

Novative HR Performance Management Software can help streamline the performance process by:

  1. setting goals and outlining a timeline for the competition.
  2. tracking performance metrics to identify areas for improvement.
  3. creating reports and gaining insights into employees.

Conclusion - Payroll Trends 2023

Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!

Are you ready to increase productivity and save time by automating your hospitality HR processes while staying compliant? We can support you every step of the way!

Novative offers smart and powerful HR management software for the hospitality industry. Learn more. 

Hospitality HR Software

Top hospitality hr challenges

The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people (employees), because they act as the soul of your hospitality. The more you effectively handle your HR management, the more success the business achieves.

But how can you effectively handle HR management and manage your workforce to overcome hospitality HR challenges? In this blog post, we’ll explore the hospitality HR challenges and how technology can help you overcome them.

#1 Managing Seasonal Employees

One of the biggest hospitality HR challenges is managing seasonal employees. It’s no secret that many hotels, restaurants, and resorts experience high demand for workers during specific times of the year. Which put HR professionals under pressure to find temporary employees to meet operational needs. 

But how can you overcome these HR hospitality challenges? The key to managing seasonal employees effectively is planning ahead.

You can start your recruitment process early, so you have plenty of time to find the best talents while maintaining clarity about the job requirements, pay rates, and expectations in advance to avoid any confusion or disappointment.

With the use of Novative HR management software for hospitality, HR professionals can streamline and automate various HR processes by:

  1. easily creating job postings and tracking applicants.
  2. automating the onboarding process, including employee training and paperwork.
  3. assisting in scheduling and payroll management, ensuring that seasonal employees are paid accurately and on time.
Hospitality Recruitment Software

#2 Improving Employee Retention

The second biggest hospitality HR challenge is retaining employees. The low employee retention rate (or high turnover rate) is due to many factors, such as the nature of the industry, low wages, toxic workplace cultures, a lack of growth, and more. Actually, high turnover rates can harm your business. According to the SHRM report, on average, it costs a company 6–9 months of an employee’s salary to replace him or her.

But how can you improve employee retention? Actually, there is no one-size-fits-all solution, but in general, you can provide competitive packages, foster a positive work culture, conduct an effective employee evaluation, and more.

Using Novative HR management software for hospitality can help you overcome HR challenge and improve employee retention by:

  1. monitoring your hotel employee performance to ensure all the employees are well-trained.
  2. providing HR professionals with data driven insights to take proper actions.

#3 Ensuring Compliance with Labor Laws

Another hospitality HR challenge is the requirement to meet many regulations and comply with laws regarding both employment and training. 

Staff members play a critical role in ensuring compliance. It’s therefore essential to provide training on legal requirements, policies and procedures. Training should cover all aspects of compliance, including food safety, health and safety, data protection, and employment law. Additionally, HR managers must comply with the employment labour laws and local regulations.

Overcoming such HR challenges in the hospitality industry can start by understanding local labour, and developing policies and procedures that outline compliance.

You can also provide your employees with the proper training to meet compliance requirements. Some training for compliance can cover food safety, customer service, diversity and inclusion, and technology.

Speaking of technology, Novative HR Payroll Management and Training Software can help ensure compliance with such regulations by:

  1. tracking employee hours and calculating overtime pay, ensuring that the business is complying with minimum wage and overtime laws.
  2. providing a centralised platform for tracking training and certifications.
payroll software, hotel employee managment

#4 Performance Management in Hospitality Industry

Finally, performance management is another HR challenge in the hospitality industry. The hospitality industry is highly competitive, and the more effectively you manage performance management, the higher quality service you provide to your customers. Ensuring that your employees performance meets the predetermined goals is critical to determining the success of a business.

In order to overcome such an HR challenge and conduct an effective employee performance review, you can start by setting effective and realistic performance expectations, creating action plans based on employees’ strengths and weaknesses, and providing proper documentation to ensure a practical and procedural process.

Novative HR Performance Management Software can help streamline the performance process by:

  1. setting goals and outlining a timeline for the competition.
  2. tracking performance metrics to identify areas for improvement.
  3. creating reports and gaining insights into employees.

Conclusion - Hospitality HR challenges

Have you found this article useful? Stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject! 

Novative offers smart and powerful HR management software for the hospitality industry. Learn more. 

Are you ready to increase productivity and save time by automating your hospitality HR processes while staying compliant?

We can support you every step of the way!

Contact us for a free quote

The post Top hospitality HR challenges and how to overcome them appeared first on Novative.

]]> https://www.novative.com/en/top-hospitality-hr-challenges/feed/ 0 The most useful steps to handle hospitality payroll & scheduling https://www.novative.com/en/the-most-useful-steps-to-handle-the-hospitality-payroll-scheduling-processes/ https://www.novative.com/en/the-most-useful-steps-to-handle-the-hospitality-payroll-scheduling-processes/#respond Wed, 22 Mar 2023 20:36:00 +0000 https://www.novative.com/?p=37295 Linkedin Twitter Facebook payroll & scheduling processes In the previous two articles, we discussed the recruitment and staffing processes in the hospitality industry and how to overcome recruitment nightmares. We then moved on to the next process, onboarding, and how to master the hospitality onboarding process. Now, let us walk you through the steps to…

The post The most useful steps to handle hospitality payroll & scheduling appeared first on Novative.

]]>
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payroll & scheduling processes

In the previous two articles, we discussed the recruitment and staffing processes in the hospitality industry and how to overcome recruitment nightmares. We then moved on to the next process, onboarding, and how to master the hospitality onboarding process. Now, let us walk you through the steps to handle hospitality payroll and scheduling process. 

The hospitality industry is one of the most dynamic and fast-paced industries in the world. It has a wide range of businesses, such as hotels, resorts, restaurants, and bars, which require a significant amount of staff to keep running. Proper handling of hospitality payroll and scheduling is crucial for a successful hospitality business.  

Interested in knowing the steps to handle hospitality payroll & scheduling processes? Check out our article. 

#1 Payroll in the Hospitality Industry

Payroll in the hospitality industry encompasses the process of paying employees, including tracking hours worked, wages, taxes, and deductions. In general, payroll management can be a complex task for hospitality businesses, especially those with several employees who work part-time, full-time, casual, or seasonal jobs. Here are 3 useful steps to handle hospitality payroll. 

Keep Accurate Record 

Keeping accurate records of your employees’ hours and wages is crucial to handling hospitality payroll in an efficient way. This includes tracking hours worked, overtime, tips, and deductions, such as taxes, insurance, and contributions. To ensure accuracy, it’s essential to have a reliable time tracking system in place that tracks employees’ hours and automatically calculates wages.

With Novative Payroll and time tracking solutions, you can: 

  1. integrate time and attendance with your current HR infrastructure. 
  2. integrate both the payroll software and the time tracking software with each other; no double entry. 
  3. empower your employees to use the Novative Time Clock app to start and end shifts quickly with a few clicks.

Automate Your Payroll Process

Manual payroll processing and calculation can be time-consuming and prone to human errors.  To streamline your payroll process, consider automating it using a payroll software system. With a payroll software system, you can set up direct deposits, calculate taxes, and generate pay stubs without the need for manual input, saving time and reducing the risk of errors.

With Novative Payroll solutions that comply with Swissdec & ISO 20022, you can:

  1. automate the whole payroll process from A to Z.  
  2. generate declarations to authorities such as withholding tax.  
  3. empower the employees to download and check their payslips without getting back to their manager. 
Get global payroll, payments, & analytics in one compliant and automated software

Stay Compliant with labour Laws and Regulations

The IRS has estimated that around one-third of employers make a payroll mistake in any given year, collecting nearly $7 billion in penalties for 2021.  

The hospitality industry is subject to various labor laws, especially when it is a multinational business. It’s essential to stay compliant with these laws to avoid legal issues and the associated costs. Be sure to keep up-to-date with new regulations and changes to existing laws. 

With Novative HR and Payroll Outsourcing Services, you can:  

  1. ensure the best outsourcing services. We are experienced in the hospitality industry, and we’ve been serving a lot of multinational hospitality businesses such as Crown Plaza, Intercontinental, and Royal Plaza Montreux. 
  2. access to +30 years of experience in multinational companies from our multinational experts, who are familiar with all local rules and regulations. 
  3. increase data security because Novative services are compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified. 
Outsource your payroll process and focus more on your core bussiness

#2 Scheduling in the Hospitality Industry

Scheduling is the process of assigning employees to work shifts, based on their availability, skills, and job requirements. In the hospitality industry, scheduling can be a complex task, especially during peak seasons or when there are last-minute changes. Here are 3 useful steps to handle hospitality scheduling. 

Create a Staffing Plan (aka work schedules)

Creating a staffing plan is essential for proper scheduling in the hospitality industry. A staffing plan outlines the number of employees needed for each shift, based on your business’s historical data, upcoming events, and seasonal demand. This helps ensure that you have the right number of employees on hand to meet customer demand while avoiding overstaffing or understaffing.  

Did you know? A QuickBooks Time survey found that 76% of workers report being satisfied or very satisfied with their work schedules. 

With Novative Staff Planning and Scheduling Solutions, you can: 

  1. allocate staff by department or location; it is up to you. 
  2. feel confident in your team’s compliance with break times because you will receive warnings if rest periods are not met. 
  3.  integrate the scheduling module with other HR modules to streamline data entry 
employee scheduling software

Communicate with Employees

According to the same survey by QuickBooks, 56 of the respondents said their employer or manager generally determines their work schedules. Communication can play a critical role in handling the hospitality scheduling processes.  

Why can’t you just encourage your employees to collaborate to do the schedule themselves to enhance employee engagement? This can help avoid scheduling conflicts and ensure that all employees are on the same page. 

With Novative Staff Planning and Scheduling Solutions, you can: 

  1. empower your employees to choose their own shifts and open ones, which will reduce last-minute time-off requests and improve employee engagement and satisfaction. 

Offer Flexible Scheduling Options 

Offering flexible scheduling options can be a great way to attract and retain top talent in the hospitality industry. This includes options such as part-time or full-time schedules, remote work, and the ability to switch shifts with other employees. Consider offering flexible scheduling options that work for your employees’ needs and preferences. 

Conclusion - Payroll Trends 2023

Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject! 

Are you ready to save time by automating the payroll and scheduling processes while staying compliant? We can support you every step of the way! Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more.  

hospitality payroll & scheduling processes

In the previous two articles, we discussed the recruitment and staffing processes in the hospitality industry and how to overcome recruitment nightmares. We then moved on to the next process, onboarding, and how to master the hospitality onboarding process. Now, let us walk you through the steps to handle hospitality payroll and scheduling process. 

The hospitality industry is one of the most dynamic and fast-paced industries in the world. It has a wide range of businesses, such as hotels, resorts, restaurants, and bars, which require a significant amount of staff to keep running. Proper handling of hospitality payroll and scheduling is crucial for a successful hospitality business.  

Interested in knowing the steps to handle hospitality payroll & scheduling processes? Check out our article. 

#1 Payroll in the Hospitality Industry

Payroll in the hospitality industry encompasses the process of paying employees, including tracking hours worked, wages, taxes, and deductions. In general, payroll management can be a complex task for hospitality businesses, especially those with several employees who work part-time, full-time, casual, or seasonal jobs. Here are 3 useful steps to handle hospitality payroll. 

Keep Accurate Record  

Keeping accurate records of your employees’ hours and wages is crucial to handling hospitality payroll in an efficient way. This includes tracking hours worked, overtime, tips, and deductions, such as taxes, insurance, and contributions. To ensure accuracy, it’s essential to have a reliable time tracking system in place that tracks employees’ hours and automatically calculates wages. 

With Novative Payroll and time tracking solutions, you can: 

  1. integrate time and attendance with your current HR infrastructure. 
  2. integrate both the payroll software and the time tracking software with each other; no double entry. 
  3. empower your employees to use the Novative Time Clock app to start and end shifts quickly with a few clicks. 

Automate Your Payroll Process

Manual payroll processing and calculation can be time-consuming and prone to human errors.  

To streamline your payroll process, consider automating it using a payroll software system. With a payroll software system, you can set up direct deposits, calculate taxes, and generate pay stubs without the need for manual input, saving time and reducing the risk of errors. 

With Novative Payroll solutions that comply with Swissdec & ISO 20022, you can: 

  1. automate the whole payroll process from A to Z.  
  2. generate declarations to authorities such as withholding tax.  
  3. empower the employees to download and check their payslips without getting back to their manager. 

Stay Compliant with Labour Laws and Regulations

The IRS has estimated that around one-third of employers make a payroll mistake in any given year, collecting nearly $7 billion in penalties for 2021.  

The hospitality industry is subject to various labor laws, especially when it is a multinational business. It’s essential to stay compliant with these laws to avoid legal issues and the associated costs. Be sure to keep up-to-date with new regulations and changes to existing laws. 

With Novative HR and Payroll Outsourcing Services, you can:  

  1. ensure the best outsourcing services. We are experienced in the hospitality industry, and we’ve been serving a lot of multinational hospitality businesses such as Crown Plaza, Intercontinental, and Royal Plaza Montreux. 
  2. access to +30 years of experience in multinational companies from our multinational experts, who are familiar with all local rules and regulations. 
  3. increase data security because Novative services are compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.  
Outsource your payroll process and focus more on your core bussiness

#2 Scheduling in the Hospitality Industry

Scheduling is the process of assigning employees to work shifts, based on their availability, skills, and job requirements. In the hospitality industry, scheduling can be a complex task, especially during peak seasons or when there are last-minute changes. Here are 3 useful steps to handle hospitality scheduling. 

Create a Staffing Plan (aka work schedules)

Creating a staffing plan is essential for proper scheduling in the hospitality industry. A staffing plan outlines the number of employees needed for each shift, based on your business’s historical data, upcoming events, and seasonal demand. This helps ensure that you have the right number of employees on hand to meet customer demand while avoiding overstaffing or understaffing.  

Did you know? A QuickBooks Time survey found that 76% of workers report being satisfied or very satisfied with their work schedules. 

With Novative Staff Planning and Scheduling Solutions, you can: 

  1. allocate staff by department or location; it is up to you.
  2. feel confident in your team’s compliance with break times because you will receive warnings if rest periods are not met. 
  3. integrate the scheduling module with other HR modules to streamline data entry. 
employee scheduling software

Comunicate with Employees

According to the same survey by QuickBooks, 56 of the respondents said their employer or manager generally determines their work schedules. Communication can play a critical role in handling the hospitality scheduling processes.  

Why can’t you just encourage your employees to collaborate to do the schedule themselves to enhance employee engagement? This can help avoid scheduling conflicts and ensure that all employees are on the same page. 

With Novative Staff Planning and Scheduling Solutions, you can: 

  1. empower your employees to choose their own shifts and open ones, which will reduce last-minute time-off requests and improve employee engagement and satisfaction. 

Offer Flexible Scheduling Options 

Offering flexible scheduling options can be a great way to attract and retain top talent in the hospitality industry. This includes options such as part-time or full-time schedules, remote work, and the ability to switch shifts with other employees. Consider offering flexible scheduling options that work for your employees’ needs and preferences. 

Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!  

Are you ready to save time by automating the payroll and scheduling processes while staying compliant? We can support you every step of the way! Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more.  

Hospitality HR Software

Introduction - Payroll and Scheduling in the hospitality

In the previous two articles, we discussed the recruitment and staffing processes in the hospitality industry and how to overcome recruitment nightmares. We then moved on to the next process, onboarding, and how to master the hospitality onboarding process. Now, let us walk you through the steps to handle hospitality payroll and scheduling process. 

The hospitality industry is one of the most dynamic and fast-paced industries in the world. It has a wide range of businesses, such as hotels, resorts, restaurants, and bars, which require a significant amount of staff to keep running. Proper handling of hospitality payroll and scheduling is crucial for a successful hospitality business.  

Interested in knowing the steps to handle hospitality payroll & scheduling processes? Check out our article. 

#1 Payroll in the Hospitality Industry

Payroll in the hospitality industry encompasses the process of paying employees, including tracking hours worked, wages, taxes, and deductions. In general, payroll management can be a complex task for hospitality businesses, especially those with several employees who work part-time, full-time, casual, or seasonal jobs. Here are 3 useful steps to handle hospitality payroll. 

Keep Accurate Record

Keeping accurate records of your employees’ hours and wages is crucial to handling hospitality payroll in an efficient way. This includes tracking hours worked, overtime, tips, and deductions, such as taxes, insurance, and contributions. To ensure accuracy, it’s essential to have a reliable time tracking system in place that tracks employees’ hours and automatically calculates wages.

With Novative Payroll and time tracking solutions, you can: 

  1. integrate time and attendance with your current HR infrastructure.
  2. integrate both the payroll software and the time tracking software with each other; no double entry. 
  3. empower your employees to use the Novative Time Clock app to start and end shifts quickly with a few clicks. 

Automate Your Payroll Process

Manual payroll processing and calculation can be time-consuming and prone to human errors.  

To streamline your payroll process, consider automating it using a payroll software system. With a payroll software system, you can set up direct deposits, calculate taxes, and generate pay stubs without the need for manual input, saving time and reducing the risk of errors. 

With Novative Payroll solutions that comply with Swissdec & ISO 20022, you can: 

  1. automate the whole payroll process from A to Z. 
  2. generate declarations to authorities such as withholding tax. 
  3. empower the employees to download and check their payslips without getting back to their manager. 
Get global payroll, payments, & analytics in one compliant and automated software

Stay Compliant with Labour Laws and Regulations

The IRS has estimated that around one-third of employers make a payroll mistake in any given year, collecting nearly $7 billion in penalties for 2021.  

The hospitality industry is subject to various labor laws, especially when it is a multinational business. It’s essential to stay compliant with these laws to avoid legal issues and the associated costs. Be sure to keep up-to-date with new regulations and changes to existing laws. 

With Novative HR and Payroll Outsourcing Services, you can:  

  1. ensure the best outsourcing services. We are experienced in the hospitality industry, and we’ve been serving a lot of multinational hospitality businesses such as Crown Plaza, Intercontinental, and Royal Plaza Montreux. 
  2. access to +30 years of experience in multinational companies from our multinational experts, who are familiar with all local rules and regulations. 
  3. increase data security because Novative services are compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.
Outsource your payroll process and focus more on your core bussiness

#2 Scheduling in the Hospitality Industry

Scheduling is the process of assigning employees to work shifts, based on their availability, skills, and job requirements. In the hospitality industry, scheduling can be a complex task, especially during peak seasons or when there are last-minute changes. Here are 3 useful steps to handle hospitality scheduling. 

Create a Staffing Plan (aka work schedules) 

Creating a staffing plan is essential for proper scheduling in the hospitality industry. A staffing plan outlines the number of employees needed for each shift, based on your business’s historical data, upcoming events, and seasonal demand. This helps ensure that you have the right number of employees on hand to meet customer demand while avoiding overstaffing or understaffing.  

Did you know? A QuickBooks Time survey found that 76% of workers report being satisfied or very satisfied with their work schedules. 

With Novative Staff Planning and Scheduling Solutions, you can: 

  1. allocate staff by department or location; it is up to you.
  2. feel confident in your team’s compliance with break times because you will receive warnings if rest periods are not met.
  3. integrate the scheduling module with other HR modules to streamline data entry. 
employee scheduling software

Communicate with Employees

According to the same survey by QuickBooks, 56 of the respondents said their employer or manager generally determines their work schedules. Communication can play a critical role in handling the hospitality scheduling processes.  

Why can’t you just encourage your employees to collaborate to do the schedule themselves to enhance employee engagement? This can help avoid scheduling conflicts and ensure that all employees are on the same page. 

With Novative Staff Planning and Scheduling Solutions, you can: 

  1. empower your employees to choose their own shifts and open ones, which will reduce last-minute time-off requests and improve employee engagement and satisfaction. 

Offer Flexible Scheduling Options

Offering flexible scheduling options can be a great way to attract and retain top talent in the hospitality industry. This includes options such as part-time or full-time schedules, remote work, and the ability to switch shifts with other employees. Consider offering flexible scheduling options that work for your employees’ needs and preferences.

Have you found this article useful? stay tuned for more! At Novative, HR in hospitality is a subject we discuss regularly. Follow us to make sure you don’t miss any of our content on this subject!  

Are you ready to save time by automating the payroll and scheduling processes while staying compliant? We can support you every step of the way! Novative offers both smart and powerful payroll and scheduling software and compliant HR and payroll outsourcing services. Learn more.  

Ready to automate your payroll and scheduling process in the hospitality industry ??

We can support you every step of the way!

Contact us for a free quote

The post The most useful steps to handle hospitality payroll & scheduling appeared first on Novative.

]]> https://www.novative.com/en/the-most-useful-steps-to-handle-the-hospitality-payroll-scheduling-processes/feed/ 0 The 4 useful steps to mastering the hospitality onboarding process https://www.novative.com/en/the-4-useful-steps-to-mastering-the-hospitality-onboarding-process/ https://www.novative.com/en/the-4-useful-steps-to-mastering-the-hospitality-onboarding-process/#respond Thu, 16 Mar 2023 13:17:07 +0000 https://www.novative.com/?p=37060 Linkedin Twitter Facebook In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process. The first impression is the secret to mastering your hospitality onboarding…

The post The 4 useful steps to mastering the hospitality onboarding process appeared first on Novative.

]]>
Linkedin Twitter Facebook

In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process.

The first impression is the secret to mastering your hospitality onboarding process. First impressions have a long-term impact on how a person thinks about something, whether it’s a person, activity, or organisation.

Your new hires accepted the offer and will come to you because they have positive impressions of your company, but keeping these positive impressions is not an easy task, and signing the contract doesn’t mean setting impressions in stone. There are still a lot of questions and situations that will shape the expectations of your new hires: how their workday looks, how flexible the management is, etc.

Impressions do not change, and they are completed over time as people gain experience. Hence, to master the hospitality onboarding process, you have to start with continued and appropriate communication from the moment the new hire accepts the position, continue with it from the moment he takes his first step in the company, and then improve a great work experience. See, it is an ongoing process.

In fact, a well-done onboarding process boosts the employee experience and can increase retention by 50%.

Interested in knowing the steps to mastering the hospitality onboarding process? Check out our article. 

#1 The "Preboarding" Step.

During step one, known as preboarding, the new hires go through a checklist of things to meet legal compliance and ensure they feel welcome. This will include things like an offer letter, an employee agreement, a summary of benefits, an employee handbook, a welcome email from direct managers, etc.

The preboarding step is mandatory because it allows the employee to have a clear picture before they begin their journey; it lets you ensure that you create a great first impression.

Digitalising your preboarding process will help to improve your vision control, ease collaboration, and save both the HR team and new hires a significant amount of time and paper.

Planning the preboarding step with the Novative Onboarding Solution will help you

  1. centralise onboarding paperwork, allowing new hires to check and verify forms without the hassle of manually handling them.
  2. sign digital documents through the NG Smart Novative e-documents
  3. secure your digital data with Novative Services, which is compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.

#2 The “Welcome on Board” Step.

Step two of mastering the hospitality onboarding process is the orientation. It’s the phase when your employees take their first steps at your company where you have to invest time and effort in perfecting your company’s welcoming process to ensure your new hires have a positive first impression that is indelible.

In this step, you will help your employees transition into their new roles. Hospitality industry employee orientation usually includes learning the menu, how each position relates to others, a quick tour of the facilities such as where employees can store their clothes, highlighting security and safety issues, or learning how to ask for help. This step is the most important for retaining talent, as it is responsible for the first impression and sets the general tone of employment.

Creating the orientation step with the Novative Onboarding Solution will help you:

  1. save time by completing the paperwork quickly.
  2. set new hires up in advance with a customised welcome email and IT checklists.
  3. create the first day and week tasks checklist to have a clearer picture of the next step.
Hotel employee, laptop, HR software

#3 The “Training” Step

Once you have finished up with the first two steps and have a well-nailed orientation process, you can go with the third and most important step to continue mastering your hospitality onboarding process, which is the “training” step.

In step three, employees communicate with the new employers to outline what they can expect from their joining.

Managers should provide a communication channel where new hires can ask questions. A well-done training step can be a combination of workshops, shadowing, on-the-job training and seminars. Creating a channel for new hires to ask questions, regardless of how simple the question appears, is important too and can forecast a culture of employee engagement.

Line managers can also better track individuals’ progress through course modules and milestones by digitising the onboarding process. 

Administrating and digitalising the training step with the Novative Onboarding Solution will help you:

  1. create the FAQs company; it is preferable to have it written down so that new hires and everyone else can refer to them, both onsite and remotely. 
  2. track the individuals’ progress through course modules and milestones. Share the training documents through the Novative E-document solution so you can track what they’ve read.

#4 The “Transition to Be a Part of The Team” Step.

In the fourth step, the new hires will transition from the “sideline” stage to the “field”, where they will engage in the game with the rest of the team. The transition period is crucial for a new hire. We know that it takes time to adapt to new responsibilities, environments, and even cultures.

That’s why managers should advise and encourage their subordinates to help the new hires, so they feel welcome. The manager can also try assigning a fellow employee as a mentor to help them engage and integrate quickly.

During the first few months of your new hire’s tenure, the manager should communicate, set goals, and provide them with easy-to-understand success metrics so you can evaluate them later. While giving them the time to get accustomed to the work environment and familiarise themselves with peers.

With Novative’s industry leading employment HR solutions, you can:

  1. create clear success metrics to easily track and evaluate the new hires through our performance appraisal tracking system.
  2. streamline your onboarding process by creating an onboarding checklist so you can track the whole process from A to Z.

Conclusion - Payroll Trends 2023

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry. 

Are you ready to save time and the environment by digitalising the onboarding process and make your new employee onboarding experience as enjoyable as possible? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality onboarding needs.  Learn More.

Introduction - Payroll Trends 2023

In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process.

The first impression is the secret to mastering your hospitality onboarding process. First impressions have a long-term impact on how a person thinks about something, whether it’s a person, activity, or organisation.

Your new hires accepted the offer and will come to you because they have positive impressions of your company, but keeping these positive impressions is not an easy task, and signing the contract doesn’t mean setting impressions in stone. There are still a lot of questions and situations that will shape the expectations of your new hires: how their workday looks, how flexible the management is, etc.

Impressions do not change, and they are completed over time as people gain experience. Hence, to master the hospitality onboarding process, you have to start with continued and appropriate communication from the moment the new hire accepts the position, continue with it from the moment he takes his first step in the company, and then improve a great work experience. See, it is an ongoing process.

In fact, a well-done onboarding process boosts the employee experience and can increase retention by 50%.

Interested in knowing the steps to mastering the hospitality onboarding process? Check out our article. 

#1 The "Preboarding" Step.

During step one, known as preboarding, the new hires go through a checklist of things to meet legal compliance and ensure they feel welcome. This will include things like an offer letter, an employee agreement, a summary of benefits, an employee handbook, a welcome email from direct managers, etc.

The preboarding step is mandatory because it allows the employee to have a clear picture before they begin their journey; it lets you ensure that you create a great first impression.

Digitalizing your preboarding process will help to improve your vision control, ease collaboration, and save both the HR team and new hires a significant amount of time and paper.

Planning the preboarding step with the Novative Onboarding Solution will help you

  1. centralise onboarding paperwork, allowing new hires to check and verify forms without the hassle of manually handling them.
  2. sign digital documents through the NG Smart Novative e-documents
  3. secure your digital data with Novative Services, which is compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.

#2 The “Welcome on Board” Step.

Step two of mastering the hospitality onboarding process is the orientation. It’s the phase when your employees take their first steps at your company where you have to invest time and effort in perfecting your company’s welcoming process to ensure your new hires have a positive first impression that is indelible.

In this step, you will help your employees transition into their new roles. Hospitality industry employee orientation usually includes learning the menu, how each position relates to others, a quick tour of the facilities such as where employees can store their clothes, highlighting security and safety issues, or learning how to ask for help. This step is the most important for retaining talent, as it is responsible for the first impression and sets the general tone of employment.

Creating the orientation step with the Novative Onboarding Solution will help you:

  1. save time by completing the paperwork quickly.
  2. set new hires up in advance with a customised welcome email and IT checklists.
  3. create the first day and week tasks checklist to have a clearer picture of the next step.
Hotel employee, laptop, HR software

#3 The “Training” Step

Once you have finished up with the first two steps and have a well-nailed orientation process, you can go with the third and most important step to continue mastering your hospitality onboarding process, which is the “training” step.

In step three, employees communicate with the new employers to outline what they can expect from their joining. Managers should provide a communication channel where new hires can ask questions. A well-done training step can be a combination of workshops, shadowing, on-the-job training and seminars. Creating a channel for new hires to ask questions, regardless of how simple the question appears, is important too and can forecast a culture of employee engagement.

Line managers can also better track individuals’ progress through course modules and milestones by digitising the onboarding process. 

Administrating and digitalising the training step with the Novative Onboarding Solution will help you:

  1. create the FAQs company; it is preferable to have it written down so that new hires and everyone else can refer to them, both onsite and remotely. 
  2. track the individuals’ progress through course modules and milestones. Share the training documents through the Novative E-document solution so you can track what they’ve read.

#4 The “Transition to Be a Part of The Team” Step.

In the fourth step, the new hires will transition from the “sideline” stage to the “field”, where they will engage in the game with the rest of the team. The transition period is crucial for a new hire. We know that it takes time to adapt to new responsibilities, environments, and even cultures.

That’s why managers should advise and encourage their subordinates to help the new hires, so they feel welcome. The manager can also try assigning a fellow employee as a mentor to help them engage and integrate quickly.

During the first few months of your new hire’s tenure, the manager should communicate, set goals, and provide them with easy-to-understand success metrics so you can evaluate them later. While giving them the time to get accustomed to the work environment and familiarise themselves with peers.

With Novative’s industry leading employment screening solutions, you can:

  1. create clear success metrics to easily track and evaluate the new hires through our performance appraisal tracking system.
  2. streamline your onboarding process by creating an onboarding checklist so you can track the whole process from A to Z.

Conclusion - Payroll Trends 2023

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry. 

Are you ready to save time and the environment by digitalizing the onboarding process and make your new employee onboarding experience as enjoyable as possible? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality onboarding needs.  Learn More.

Hospitality HR Software

Introduction - Payroll Trends 2023

In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process.

The first impression is the secret to mastering your hospitality onboarding process. First impressions have a long-term impact on how a person thinks about something, whether it’s a person, activity, or organization.

Your new hires accepted the offer and will come to you because they have positive impressions of your company, but keeping these positive impressions is not an easy task, and signing the contract doesn’t mean setting impressions in stone. There are still a lot of questions and situations that will shape the expectations of your new hires: how their workday looks, how flexible the management is, etc.

Impressions do not change, and they are completed over time as people gain experience. Hence, to master the hospitality onboarding process, you have to start with continued and appropriate communication from the moment the new hire accepts the position, continue with it from the moment he takes his first step in the company, and then improve a great work experience. See, it is an ongoing process.

In fact, a well-done onboarding process boosts the employee experience and can increase retention by 50%.

Interested in knowing the steps to mastering the hospitality onboarding process? Check out our article. 

#1 The "Preboarding" Step.

During step one, known as preboarding, the new hires go through a checklist of things to meet legal compliance and ensure they feel welcome. This will include things like an offer letter, an employee agreement, a summary of benefits, an employee handbook, a welcome email from direct managers, etc.

The preboarding step is mandatory because it allows the employee to have a clear picture before they begin their journey; it lets you ensure that you create a great first impression.

Digitalizing your preboarding process will help to improve your vision control, ease collaboration, and save both the HR team and new hires a significant amount of time and paper.

Planning the preboarding step with the Novative Onboarding Solution will help you

  1. centralize onboarding paperwork, allowing new hires to check and verify forms without the hassle of manually handling them.
  2. sign digital documents through the NG Smart Novative e-documents
  3. secure your digital data with Novative Services, which is compliant with General Data Protection Regulation (GDPR) standards and ISO 27001 certified.

#2 The “Welcome on Board” Step.

Step two of mastering the hospitality onboarding process is the orientation. It’s the phase when your employees take their first steps at your company where you have to invest time and effort in perfecting your company’s welcoming process to ensure your new hires have a positive first impression that is indelible.

In this step, you will help your employees transition into their new roles. Hospitality industry employee orientation usually includes learning the menu, how each position relates to others, a quick tour of the facilities such as where employees can store their clothes, highlighting security and safety issues, or learning how to ask for help. This step is the most important for retaining talent, as it is responsible for the first impression and sets the general tone of employment.

Creating the orientation step with the Novative Onboarding Solution will help you:

  1. save time by completing the paperwork quickly.
  2. set new hires up in advance with a customized welcome email and IT checklists.
  3. create the first day and week tasks checklist to have a clearer picture of the next step.
Hotel employee, laptop, HR software

#3 The “Training” Step

Once you have finished up with the first two steps and have a well-nailed orientation process, you can go with the third and most important step to continue mastering your hospitality onboarding process, which is the “training” step.

In step three, employees communicate with the new employers to outline what they can expect from their joining. Managers should provide a communication channel where new hires can ask questions. A well-done training step can be a combination of workshops, shadowing, on-the-job training and seminars. Creating a channel for new hires to ask questions, regardless of how simple the question appears, is important too and can forecast a culture of employee engagement.

Line managers can also better track individuals’ progress through course modules and milestones by digitizing the onboarding process. 

Administrating and digitalizing the training step with the Novative Onboarding Solution will help you:

  1. create the FAQs company; it is preferable to have it written down so that new hires and everyone else can refer to them, both onsite and remotely. 
  2. track the individuals’ progress through course modules and milestones. Share the training documents through the Novative E-document solution so you can track what they’ve read.

#4 The “Transition to Be a Part of The Team” Step.

In the fourth step, the new hires will transition from the “sideline” stage to the “field”, where they will engage in the game with the rest of the team. The transition period is crucial for a new hire. We know that it takes time to adapt to new responsibilities, environments, and even cultures.

That’s why managers should advise and encourage their subordinates to help the new hires, so they feel welcome. The manager can also try assigning a fellow employee as a mentor to help them engage and integrate quickly.

During the first few months of your new hire’s tenure, the manager should communicate, set goals, and provide them with easy-to-understand success metrics so you can evaluate them later. While giving them the time to get accustomed to the work environment and familiarize themselves with peers.

With Novative’s industry leading employment screening solutions, you can:

  1. create clear success metrics to easily track and evaluate the new hires through our performance appraisal tracking system.
  2. streamline your onboarding process by creating an onboarding checklist so you can track the whole process from A to Z.

Conclusion - Payroll trends 2023

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry. 

Are you ready to save time and the environment by digitalizing the onboarding process and make your new employee onboarding experience as enjoyable as possible? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality onboarding needs.  Learn More.

Ready to make your new employee onboarding experience as enjoyable as possible?

We can support you every step of the way!

Contact us for a free quote

The post The 4 useful steps to mastering the hospitality onboarding process appeared first on Novative.

]]> https://www.novative.com/en/the-4-useful-steps-to-mastering-the-hospitality-onboarding-process/feed/ 0 The 4 useful steps to conquer hospitality recruitment nightmares https://www.novative.com/en/4-steps-to-conquer-hospitality-recruitment-nightmares/ https://www.novative.com/en/4-steps-to-conquer-hospitality-recruitment-nightmares/#respond Thu, 09 Mar 2023 14:09:03 +0000 https://www.novative.com/?p=36485 Linkedin Twitter Facebook Hospitality recruitment is affected by many challenges. It’s no secret that hospitality has one of the highest employee turnover rates among other industries.  A recent report by People 1st estimated that the hospitality sector still needs 993,000 staff by 2022.  In addition to high turnover, the combination of increased demand for hospitality…

The post The 4 useful steps to conquer hospitality recruitment nightmares appeared first on Novative.

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Hospitality recruitment is affected by many challenges. It’s no secret that hospitality has one of the highest employee turnover rates among other industries. 

A recent report by People 1st estimated that the hospitality sector still needs 993,000 staff by 2022. 

In addition to high turnover, the combination of increased demand for hospitality personnel with a decreased pool of suitable and interested candidates is a HOSPITALITY RECRUITMENT NIGHTMARE. 

We can all agree that the hotel and hospitality industries are highly rewarding, and a well-managed hotel can deliver and generate good annual returns. At the end of the day, a lack of talented people is one of the most important factors that holds back growth. People are important, they act as the soul of hospitality. 

Interested in learning how to conquer your hospitality recruitment nightmares? Check out our article.  

#1 Write Clear and Concise Job Descriptions.

The first step to conquering your hospitality recruitment nightmares and making better hiring decisions is writing clear job descriptions.  

Good job descriptions are the foundation for all the upcoming processes such as job posting, recruitment and selection, evaluating the candidates, etc.  

Creating your Job Descriptions with Novative Recruitment Solutions will help you: 

  1. centralise a repository for job descriptions without administrative burden.
  2. structure the job description formula, from the job title, job summary, and responsibilities to the company overview and statement of equal employment opportunity and benefits.
  3. format, customise, and highlight the most important points in your job descriptions

#2 Create a Job AD that Entices Candidates.

You need to take the second step to conquering your hospitality recruitment nightmares by creating a clear and direct brief about your vacancy, starting with a simple but attractive brief that can entice candidates.  

Novative experts want to highlight some of the points that can nail your job AD:

  1. The power of words: a well-written Job ad is very important because it’s your chance to sell the role to your potential applicant. For example, you can use the AD to highlight the simple question of why your company is the youtbian workplace.
    Using powerful words is critical to enticing candidates. You can refer to choices like checking the list of action verbs to help you in your writing.

  2. Optimise the AD with keywords: millions of job seekers search for jobs using a lot of keywords. This makes SEO crucial to the recruitment process, especially when writing job ads. 
    But keep in mind to keep it simple and unique; don’t use creative names like Ninja, warrior, etc.  For example, if you have a vacancy in sales while your company is in the B2B space with globally distributed clients, you can add more adjectives to your job title, like “Global B2B Sales Manager.” 

#3 Reach a Larger Audience with a Few Clicks.

Once you have finished up with the first two steps and have a well-nailed job advertisement, you can go with the third step to continue conquering your hospitality recruitment nightmare, which is advertising your vacancies. 

There are many ways to advertise your vacancies. However, in the hospitality industry, this could be a nightmare because you will most likely have multiple vacancies, such as waiters, hostesses, cooks, and even housekeepers, that need to be published at the same time. Imagine how long it would take you to individually post every vacancy on every platform. 

Automating your recruitment process with Novative Recruitment Solutions will help you:

  1. post more than a vacancy with a click.
  2. publish all your vacancies on all platforms at the same time.
  3. get access to the history of previously published openings so you can easily publish them again instead of creating them from scratch.
Hospitality Recruitment Software

#4 Screen, Filter, and select applicants in a minute.

The fourth step to conquering your hospitality recruitment nightmares is screening your applicants to start selecting the best candidates.   

The hospitality industry is all about offering customers excellent service. As we mentioned, people are important; they act as the soul of hospitality. That’s why you must ensure that you hire qualified and well-trained people to ensure you hit the maximum level of satisfaction.

With Novative’s industry leading employment screening solutions, you can:

  1. streamline your screening process by receiving all applications on one screen.
  2. create a pre-email to automate your response to candidates. 
  3. automatically send your filtration process to your direct manager so he/she can confirm your process to ensure making bias-free screening and hiring decisions.
  4. get your hospitality managers out of the recruitment process by offloading all of the administrative and tedious tasks until the hiring decisions and technical interviews need to be done.
  5. verify the best staff to represent your business in front of your valued customers. 

Conclusion - Payroll Trends 2023

Have you found this article useful? Then stay tuned for more articles on how to streamline the entire HR process in the hospitality industry. 

Are you ready to save time by streamlining your publishing and screening processes while maintaining quality? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality recruitment needs.  Learn More. 

Introduction - Payroll Trends 2023

Hospitality recruitment is affected by many challenges. It’s no secret that hospitality has one of the highest employee turnover rates among other industries. 

A recent report by People 1st estimated that the hospitality sector still needs 993,000 staff by 2022. 

In addition to high turnover, the combination of increased demand for hospitality personnel with a decreased pool of suitable and interested candidates is a HOSPITALITY RECRUITMENT NIGHTMARE. 

We can all agree that the hotel and hospitality industries are highly rewarding, and a well-managed hotel can deliver and generate good annual returns. At the end of the day, a lack of talented people is one of the most important factors that holds back growth. People are important, they act as the soul of hospitality. 

Interested in learning how to conquer your hospitality recruitment nightmares? Check out our article.  

#1 Write Clear and Concise Job Descriptions.

The first step to conquering your hospitality recruitment nightmares and making better hiring decisions is writing clear job descriptions.  

Good job descriptions are the foundation for all the upcoming processes such as job posting, recruitment and selection, evaluating the candidates, etc.  

Creating your Job Descriptions with Novative Recruitment Solutions will help you:

  1. centralise a repository for job descriptions without administrative burden.
  2. structure the job description formula, from the job title, job summary, and responsibilities to the company overview and statement of equal employment opportunity and benefits.
  3. format, customise, and highlight the most important points in your job descriptions.

#2 Create a Job AD that Entices Candidates.

You need to take the second step to conquering your hospitality recruitment nightmares by creating a clear and direct brief about your vacancy, starting with a simple but attractive brief that can entice candidates.  

Novative experts want to highlight some of the points that can nail your job AD:

  1. The power of words: a well-written Job ad is very important because it’s your chance to sell the role to your potential applicant. For example, you can use the AD to highlight the simple question of why your company is the youtbian workplace. 
    Using powerful words is critical to enticing candidates. You can refer to choices like checking the list of action verbs to help you in your writing.
  2. Optimise the AD with keywords: millions of job seekers search for jobs using a lot of keywords. This makes SEO crucial to the recruitment process, especially when writing job ads.  

    But keep in mind to keep it simple and unique; don’t use creative names like Ninja, warrior, etc.  For example, if you have a vacancy in sales while your company is in the B2B space with globally distributed clients, you can add more adjectives to your job title, like “Global B2B Sales Manager.” 

#3 Reach a Larger Audience with a Few Clicks.

Once you have finished up with the first two steps and have a well-nailed job advertisement, you can go with the third step to continue conquering your hospitality recruitment nightmare, which is advertising your vacancies. 

There are many ways to advertise your vacancies. However, in the hospitality industry, this could be a nightmare because you will most likely have multiple vacancies, such as waiters, hostesses, cooks, and even housekeepers, that need to be published at the same time. Imagine how long it would take you to individually post every vacancy on every platform. 

Automating your recruitment process with Novative Recruitment Solutions will help you:

  1. post more than a vacancy with a click. 
  2. publish all your vacancies on all platforms at the same time. 
  3. get access to the history of previously published openings so you can easily publish them again instead of creating them from scratch. 
Hospitality Recruitment Software

#4 Screen, Filter, and Select Applicants in a Minute.

The fourth step to conquering your hospitality recruitment nightmares is screening your applicants to start selecting the best candidates.

The hospitality industry is all about offering customers excellent service. As we mentioned, people are important; they act as the soul of hospitality. That’s why you must ensure that you hire qualified and well-trained people to ensure you hit the maximum level of satisfaction.

With Novative’s industry leading employment screening solutions, you can:

  1. streamline your screening process by receiving all applications on one screen.
  2. create a pre-email to automate your response to candidates.
  3. automatically send your filtration process to your direct manager so he/she can confirm your process to ensure making bias-free screening and hiring decisions.
  4. get your hospitality managers out of the recruitment process by offloading all of the administrative and tedious tasks until the hiring decisions and technical interviews need to be done.
  5. verify the best staff to represent your business in front of your valued customers.

Conclusion - Payroll Trends 2023

Have you found this article useful? Then stay tuned, as we will be sharing more articles on how to conquer your hospitality recruitment nightmare. 

Are you ready to save time by streamlining your publishing and screening processes while maintaining quality? We can support you every step of the way! NOVA Smart NG is the solution to cover your Hospitality recuriment needs.  Learn More. 

Hospitality HR Software

Introduction - Payroll Trends 2023

Hospitality recruitment is affected by many challenges. It’s no secret that hospitality has one of the highest employee turnover rates among other industries. 

A recent report by People 1st estimated that the hospitality sector still needs 993,000 staff by 2022. 

In addition to high turnover, the combination of increased demand for hospitality personnel with a decreased pool of suitable and interested candidates is a HOSPITALITY RECRUITMENT NIGHTMARE. 

We can all agree that the hotel and hospitality industries are highly rewarding, and a well-managed hotel can deliver and generate good annual returns. At the end of the day, a lack of talented people is one of the most important factors that holds back growth. People are important, they act as the soul of hospitality. 

Interested in learning how to conquer your hospitality recruitment nightmares? Check out our article.

#1 Write Clear and Concise Job Descriptions.

The first step to conquering your hospitality recruitment nightmares and making better hiring decisions is writing clear job descriptions.  

Good job descriptions are the foundation for all the upcoming processes such as job posting, recruitment and selection, evaluating the candidates, etc.  

Creating your Job Descriptions with Novative Recruitment Solutions will help you:

  1. centralise a repository for job descriptions without administrative burden. 
  2. structure the job description formula, from the job title, job summary, and responsibilities to the company overview and statement of equal employment opportunity and benefits. 
  3. format, customise, and highlight the most important points in your job descriptions. 

#2 Create a Job AD that Entices Candidates

You need to take the second step to conquering your hospitality recruitment nightmares by creating a clear and direct brief about your vacancy, starting with a simple but attractive brief that can entice candidates.

Novative experts want to highlight some of the points that can nail your job AD:

  1. The power of words: a well-written Job ad is very important because it’s your chance to sell the role to your potential applicant. For example, you can use the AD to highlight the simple question of why your company is the youtbian workplace. 
    Using powerful words is critical to enticing candidates. You can refer to choices like checking the list of action verbs to help you in your writing. 
  2. Optimise the AD with keywords: millions of job seekers search for jobs using a lot of keywords. This makes SEO crucial to the recruitment process, especially when writing job ads.
    But keep in mind to keep it simple and unique; don’t use creative names like Ninja, warrior, etc.  For example, if you have a vacancy in sales while your company is in the B2B space with globally distributed clients, you can add more adjectives to your job title, like “Global B2B Sales Manager.” 

#3 Reach a Larger Audience with a Few Clicks.

Once you have finished up with the first two steps and have a well-nailed job advertisement, you can go with the third step to continue conquering your hospitality recruitment nightmare, which is advertising your vacancies. 

There are many ways to advertise your vacancies. However, in the hospitality industry, this could be a nightmare because you will most likely have multiple vacancies, such as waiters, hostesses, cooks, and even housekeepers, that need to be published at the same time. Imagine how long it would take you to individually post every vacancy on every platform.

Automating your recruitment process with Novative Recruitment Solutions will help you:

  1. post more than a vacancy with a click. 
  2. publish all your vacancies on all platforms at the same time. 
  3. get access to the history of previously published openings so you can easily publish them again instead of creating them from scratch.
Hospitality Recruitment Software

#4 Screen, Filter, and Select Applicants in a Minute.

The fourth step to conquering your hospitality recruitment nightmares is screening your applicants to start selecting the best candidates.   

The hospitality industry is all about offering customers excellent service. As we mentioned, people are important; they act as the soul of hospitality. That’s why you must ensure that you hire qualified and well-trained people to ensure you hit the maximum level of satisfaction.

With Novative’s industry leading employment screening solutions, you can:

  1. streamline your screening process by receiving all applications on one screen. 
  2. create a pre-email to automate your response to candidates. 
  3. automatically send your filtration process to your direct manager so he/she can confirm your process to ensure making bias-free screening and hiring decisions.  
  4. get your hospitality managers out of the recruitment process by offloading all of the administrative and tedious tasks until the hiring decisions and technical interviews need to be done. 
  5. verify the best staff to represent your business in front of your valued customers. 

Conclusion - Payroll trends 2023

Have you found this article useful? Then stay tuned, as we will be sharing more articles on how to conquer your hospitality recruitment nightmare. 
NOVA Smart NG is the solution to cover your Hospitality recuriment needs.  Learn More. 

Ready to save time by streamlining your publishing and screening processes while maintaining quality

We can support you every step of the way!

Contact us for a free quote

The post The 4 useful steps to conquer hospitality recruitment nightmares appeared first on Novative.

]]> https://www.novative.com/en/4-steps-to-conquer-hospitality-recruitment-nightmares/feed/ 0